Question 1

Union contracts typically cover a time period of ________.

Accepted Answer

Union contracts typically cover a time period of two to three years. While some contracts may be shorter or longer, the most common duration is in this range.

Question 2

Eric is a supervisor and he works hard to involve his employees in all aspects of the operation believing that employee involvement is a key to improving productivity.Eric is a ________ manager.

Accepted Answer

The answer of Eric is a supervisor and he works...

Question 3

The basic components of goal-setting theory include all of the following EXCEPT ________.

Accepted Answer

The basic components of goal-setting theory include goal difficulty, performance feedback, and goal acceptance. Time management is not considered a basic component of this theory.

Question 4

Which of the following is not a key principle of MBO?

Accepted Answer

Autocratic decision making is not a key principle of MBO. MBO is a participative management approach that involves setting specific, measurable, achievable, relevant, and time-bound (SMART) objectives for each individual, evaluating performance and providing feedback, and ensuring that goals are accomplished within a specific time period. Autocratic decision making goes against the key principles of MBO as it involves making decisions without input or involvement from others.

Question 5

MBO is a systematic approach that allows ______________ to focus on attainable goals and to achieve the best results based on the resources of the _____________________.

Accepted Answer

MBO stands for Management by Objectives, where managers set specific and measurable goals for employees to achieve. Therefore, it is primarily focused on managers setting attainable goals for their employees, and these goals are aligned with the overall objectives of the organization. Hence A is the best choice.

Question 6

Approximately what percentage of private-sector American workers currently belongs to a labor union?

Accepted Answer

The answer of Approximately what percentage of private-sector American workers...

Question 7

Claire announces to her staff that she intends to lower costs in their department by 5 percent.Which component of goal setting is Claire utilizing?

Accepted Answer

Claire is utilizing goal specificity by setting a specific and measurable target to lower costs by 5 percent. Time management, goal acceptance, and performance review are not relevant components in this scenario.

Question 8

According to Maslow,the desire to be valued and recognized by others is a(n)________ need.

Accepted Answer

Esteem needs refer to the desire for self-esteem, respect, and admiration from others. It includes the need for recognition, attention, and a sense of importance. This need is essential for building self-confidence and achieving self-actualization. Maslow identified esteem needs as the fourth level of his hierarchy of needs, which are situated above physiological and safety needs, but below self-actualization needs.

Question 9

_________ is concerned with an individual's perception of fair and equitable treatment.

Accepted Answer

Equity theory is concerned with an individual's perception of fair and equitable treatment in comparison to others in similar situations. This theory suggests that employees compare their inputs (such as effort and skills) to their outcomes (such as pay and recognition) with those of their colleagues, and if they perceive an inequity, they may reduce their inputs, seek more outcomes, or even leave the organization.

Question 10

An example of a job factor that is important to job satisfaction though it does not contribute directly to motivation is ________.

Accepted Answer

Company policies are important to overall job satisfaction as they set the tone for how employees are treated and what is expected of them, but they may not necessarily contribute directly to an employee's motivation to perform well or excel in their role.

Question 11

Carlos,a management trainee,completed a leadership profile in which he was identified as having Theory Y assumptions about people.Therefore,Carlos would believe that ________.

Accepted Answer

The answer of Carlos,a management trainee,completed a leadership profile in...

Question 12

Gloria,a supervisor of data entry clerks,includes her subordinates in decision making when possible.She believes that most people can think of creative ways to solve work-related problems.Gloria's assumption about worker behavior is based on ________.

Accepted Answer

Theory Y is a management philosophy that assumes employees are creative, enjoy work, seek responsibility, and can exercise self-direction. Gloria's assumption that her subordinates can think of creative ways to solve work-related problems is aligned with Theory Y. MBO is a management approach that sets measurable goals for employees, Theory X assumes that employees dislike work and need to be coerced or controlled, and Maslow's hierarchy of needs is a motivational theory.

Question 13

According to Maslow's Hierarchy of Needs Theory,which stage comes after the esteem needs stage?

Accepted Answer

According to Maslow's Hierarchy of Needs Theory, after fulfilling the esteem needs stage, an individual can move on to the self-actualization needs stage. Self-actualization needs are the highest level of needs, which include fulfilling one's potential, achieving personal growth, and finding meaning in life.

Question 14

Malcolm,manager of a purchasing department,keeps a close watch on his employees to make sure they don't extend their work breaks beyond the 15-minute time allotment.Malcolm would be described as a ________ manager.

Accepted Answer

Malcolm's actions align with the principles of Theory X management, which assumes that employees are inherently lazy and need to be closely controlled and monitored to ensure productivity. The other choices do not apply to this scenario - traditional management does not necessarily involve monitoring work breaks, Theory Y assumes that employees are motivated and self-directed, and Theory Z pertains to a specific type of management philosophy developed in Japan.

Question 15

Collective bargaining encompasses all of the following issues EXCEPT ________.

Accepted Answer

Investor relations are not typically part of collective bargaining, which is a process of negotiation between employers and employees (represented by a union) to determine the terms and conditions of employment. The issues typically covered in collective bargaining include employee wages, hours, and working conditions.

Question 16

The Fair Labor Standards Act ________.

Accepted Answer

The Fair Labor Standards Act established the federal minimum wage, as well as overtime pay and child labor laws. Choices B, C, and D are not accurate descriptions of the act.

Question 17

A complaint that management is violating a provision of a union contract often results in ________.

Accepted Answer

When an employee or group of employees believes that management is not following the terms of the union contract, they may file a grievance. A grievance is a formal complaint that is typically addressed through a multi-step process that can involve mediation, arbitration, or even a strike. A work slowdown (B) or strike (D) may also occur as a result, but filing a grievance (C) is typically the first step in addressing a violation of a union contract.

Question 18

Beatrice is trying to resolve a labor dispute.She meets with both sides,makes a number of recommendations,and suggests a compromise.Beatrice is acting as a(n)________ and ________ force a settlement.

Accepted Answer

A mediator facilitates negotiation and suggests solutions but cannot force a settlement.

Question 19

The National Labor Relations Act of 1935 (Wagner Act)required employers to ________.

Accepted Answer

The National Labor Relations Act of 1935 required employers to negotiate with elected representatives of their employees, thereby recognizing the rights of workers to form unions and engage in collective bargaining.

Question 20

Local unions are typically organized by ________.

Accepted Answer

Local unions are organized by geographic area. They typically represent workers within a specific city or county and are often affiliated with a national or international union. However, their primary focus is on advocating for and protecting the rights of workers in their local area.

Quiz 8: Human Resource Management: From Recruitment to Labor Relations

Union contracts typically cover a time period of ________.

Eric is a supervisor and he works hard to involve his employees in all aspects of the operation believing that employee involvement is a key to improving productivity.Eric is a ________ manager.

The basic components of goal-setting theory include all of the following EXCEPT ________.

Which of the following is not a key principle of MBO?

MBO is a systematic approach that allows to focus on attainable goals and to achieve the best results based on the resources of the _______.

Approximately what percentage of private-sector American workers currently belongs to a labor union?

Claire announces to her staff that she intends to lower costs in their department by 5 percent.Which component of goal setting is Claire utilizing?

According to Maslow,the desire to be valued and recognized by others is a(n) ________ need.

_________ is concerned with an individual's perception of fair and equitable treatment.

An example of a job factor that is important to job satisfaction though it does not contribute directly to motivation is ________.

Carlos,a management trainee,completed a leadership profile in which he was identified as having Theory Y assumptions about people.Therefore,Carlos would believe that ________.

Gloria,a supervisor of data entry clerks,includes her subordinates in decision making when possible.She believes that most people can think of creative ways to solve work-related problems.Gloria's assumption about worker behavior is based on ________.

According to Maslow's Hierarchy of Needs Theory,which stage comes after the esteem needs stage?

Malcolm,manager of a purchasing department,keeps a close watch on his employees to make sure they don't extend their work breaks beyond the 15-minute time allotment.Malcolm would be described as a ________ manager.

Collective bargaining encompasses all of the following issues EXCEPT ________.

The Fair Labor Standards Act ________.

A complaint that management is violating a provision of a union contract often results in ________.

Beatrice is trying to resolve a labor dispute.She meets with both sides,makes a number of recommendations,and suggests a compromise.Beatrice is acting as a(n) and force a settlement.

The National Labor Relations Act of 1935 (Wagner Act) required employers to ________.

Local unions are typically organized by ________.

Quiz 8: Human Resource Management: From Recruitment to Labor Relations

Union contracts typically cover a time period of ________.

Eric is a supervisor and he works hard to involve his employees in all aspects of the operation believing that employee involvement is a key to improving productivity.Eric is a ________ manager.

The basic components of goal-setting theory include all of the following EXCEPT ________.

Which of the following is not a key principle of MBO?

MBO is a systematic approach that allows ______________ to focus on attainable goals and to achieve the best results based on the resources of the _____________________.

Approximately what percentage of private-sector American workers currently belongs to a labor union?

Claire announces to her staff that she intends to lower costs in their department by 5 percent.Which component of goal setting is Claire utilizing?

According to Maslow,the desire to be valued and recognized by others is a(n) ________ need.

_________ is concerned with an individual's perception of fair and equitable treatment.

An example of a job factor that is important to job satisfaction though it does not contribute directly to motivation is ________.

Carlos,a management trainee,completed a leadership profile in which he was identified as having Theory Y assumptions about people.Therefore,Carlos would believe that ________.

Gloria,a supervisor of data entry clerks,includes her subordinates in decision making when possible.She believes that most people can think of creative ways to solve work-related problems.Gloria's assumption about worker behavior is based on ________.

According to Maslow's Hierarchy of Needs Theory,which stage comes after the esteem needs stage?

Malcolm,manager of a purchasing department,keeps a close watch on his employees to make sure they don't extend their work breaks beyond the 15-minute time allotment.Malcolm would be described as a ________ manager.

Collective bargaining encompasses all of the following issues EXCEPT ________.

The Fair Labor Standards Act ________.

A complaint that management is violating a provision of a union contract often results in ________.

Beatrice is trying to resolve a labor dispute.She meets with both sides,makes a number of recommendations,and suggests a compromise.Beatrice is acting as a(n) ________ and ________ force a settlement.

The National Labor Relations Act of 1935 (Wagner Act) required employers to ________.

Local unions are typically organized by ________.

MBO is a systematic approach that allows to focus on attainable goals and to achieve the best results based on the resources of the _______.

Beatrice is trying to resolve a labor dispute.She meets with both sides,makes a number of recommendations,and suggests a compromise.Beatrice is acting as a(n) and force a settlement.