It is the customer who determines what a business is, what it produces, and whether it will prosper.
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Q45: By building a customer-focused business, Arbol Industries
Q46: Organizations using a customer-centric approach focus on
Q47: Product-centric organizations look at the number of
Q48: In a product-centric approach, the positioning strategy
Q49: McDonald's is so focused on the customer
Q51: The organizational structure of a customer-centric company
Q52: Customer focus is diametrically opposite to product
Q53: At Arbol Industries organizational, not functional, objectives
Q54: The business orientation of a product-centric company
Q55: One of the key building blocks in
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