Which of the following statements about appearance as a nonverbal communicator is true?
A)A salesperson should always wear professional attire.
B)It is much better to under dress than to overdress.
C)Salespeople should attempt to match their style of dress to that of their customers.
D)In today's business world, ties are an unnecessary bother and do nothing to add to a salesperson's potential for success.
E)Successful salespeople wear high-fashion clothing.

Question

Quizplus · Accepted Answer

Salespeople should attempt to match their style of dress to that of their customers. This helps build rapport and trust with customers by demonstrating similarities and familiarity. Dressing too formally or informally can create a sense of discomfort or disconnect.

Which of the Following Statements About Appearance as a Nonverbal