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Excessive Use of the I-Voice in a Business Message

Question 78

Multiple Choice

Excessive use of the I-voice in a business message:


A) fails to indicate that the writer cares about the interest of the audience.
B) increases the positivity of the message.
C) ensures that the message is credible.
D) emphasizes that the writer understands the concerns of the reader.
E) increases the effectiveness of the message.

Correct Answer:

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