A key issue in evaluating the performance of salespeople is distinguishing among the concepts of behavior,performance,and effectiveness.

Name: A key issue in evaluating the performance of salespeople is distinguishing among the concepts of behavior,performance,and effectiveness.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

It is important to differentiate between behavior (what the salesperson does), performance (how well they do it), and effectiveness (the outcome or results of their actions) when evaluating their overall performance.

A Key Issue in Evaluating the Performance of Salespeople Is