By taking the time to work out solutions to customer objections in advance,a salesperson can offer:
A)To reduce the price before the presentation.
B)Gifts and,if necessary,bribes.
C)Choices so the customer doesn't feel compelled to say no.
D)All of the choices are correct.

Question

Quizplus · Accepted Answer

Offering choices can be an effective way to address customer objections because it allows them to feel in control of the decision-making process and may reduce the likelihood of them saying no outright. The other options listed (reducing price, gifts/bribes) may not be appropriate or effective and could damage the salesperson's credibility. Additionally, having pre-planned solutions to objections shows that the salesperson is prepared and knowledgeable about their product or service, which can help build trust and confidence with the customer.

By Taking the Time to Work Out Solutions to Customer