Ramona is making a sales presentation and finds reluctance upon the part of the customer to leave their existing supplier.Ramona knows that negative comments about the other supplier will:
A)Almost surely fail.
B)Stimulate discussion about her product's features,advantages,and benefits.
C)Encourage the customer to critically evaluate the existing supplier.
D)Make her look informed.

Question

Quizplus · Accepted Answer

Negative comments about competitors can backfire, making the speaker appear unprofessional or desperate, rather than convincing the customer to switch suppliers.

Ramona Is Making a Sales Presentation and Finds Reluctance Upon