Internal business processes influence all of the following EXCEPT
A) productivity.
B) quality.
C) access.
D) safety.
E) efficiency.

Question

Quizplus · Accepted Answer

The internal business perspective focuses on "what the organization must excel at" to effectively meet its financial objectives and customers' expectations. These processes influence productivity, efficiency, quality, safety, and a host of other internal metrics.

Internal Business Processes Influence All of the Following EXCEPT