Service firms are different from for-profit businesses in all of the following ways EXCEPT
A) They cannot hold inventory.
B) They develop personal relationships.
C) They offer services that are highly perishable.
D) They provide services on demand.
E) They require controls at many different points.

Question

Quizplus · Accepted Answer

Service companies cannot hold any inventory of their services, which are intangible; instead, they provide these services only on demand. Another difference is that service firms usually develop a personal, if temporary, relationship with their client or customer. Some services are highly perishable.

Service Firms Are Different from For-Profit Businesses in All of the Following