Question 1

Define transformational leadership and explain the four key leader behaviors that constitute transformational leadership.

Accepted Answer

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Question 2

This question contains two parts; be sure to answer both.
First, identify and define the five sources of power.
Second, imagine that the local branch of a national bank is located in your neighborhood, and you are the branch manager. You are having problems with the tellers who work the drive-through window; you are receiving complaints that they are very slow, and that they spend too much time talking to one another while long lines of cars build up. How might you wield each of the five types of power to solve the problem?

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Question 3

Your friend just got a new job leading a small group of employees who have had several new supervisors in the past two years. Give your friend advice about what he should look for in his employees and what he should not foster in his employees.

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Question 4

Because leaders need to devise effective solutions in short time spans with limited information, they need to have

Accepted Answer

Cognitive abilities help to identify problems and their causes in rapidly changing situations. Leaders must sometimes devise effective solutions in short time spans with limited information.

Question 5

List four positive task-oriented or interpersonal traits that good leaders have and three negative interpersonal attributes often found in leaders.

Accepted Answer

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Question 6

To help you become more self-aware, which of the following would NOT be beneficial?

Accepted Answer

Developing self-awareness is not just an intellectual exercise. It entails understanding who you are and what you stand for. It requires thinking about your life vision, values, personality, needs, behavioral tendencies, and social skills. You can become more self-aware by taking the following actions: Take the time to reflect; write down your priorities; learn your strengths and weaknesses; and avoid the Dunning-Kruger effect.

Question 7

List at least four ethical things top managers should do to be effective transformational leaders.

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Question 8

At the morning status meeting, everyone goes around the room and shares what has happened overnight with the computer system and whether or not there are any change requests in the queue. Regardless of how many issues there seem to be, Joel says, "We can solve anything." What type of leader is Joel?

Accepted Answer

Initiating-structure leadership is leader behavior that organizes and defines-that is, "initiates the structure for"-what employees should be doing to maximize output. Clearly, this is a very task-oriented approach. "Whatever is going on, your number-one responsibility is to have a mind-set at work that says, "We can solve this."

Question 9

This question contains two parts; be sure to answer both.
First, explain Fiedler's contingency theory by describing the factors that contribute to a low-control situation, and what style of leadership would be prescribed in this case.
Second, imagine that you are the foreman in a bakery that prepares bread products, such as bagels, hot dog and hamburger buns, and loaves of sandwich bread. You manage 25 people who work on an assembly line, and you make all hiring and firing decisions in the bakery. Many of the employees have been working for the company for more than fifteen years, and you have been their manager for the entire time. Describe how your job rates on each of the three dimensions of situational control, and explain what your optimal leadership style would be under these circumstances.

Accepted Answer

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Question 10

This question has two parts; be sure to answer both.
First, list and describe the four basic skills leaders need to have.
Next, imagine that you are the manager of a technology (IT) help desk at a large law firm. Propose open-ended interview questions you might ask potential applicants to assess whether or not they possess these four basic skills.

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Question 11

What is a prerequisite to effective leadership?

Accepted Answer

It's important to note that transactional leadership is an essential prerequisite to effective leadership, and the best leaders learn to display both transactional and transformational styles of leadership to some degree.

Question 12

Describe how humility is a power trait. How do employees know a leader is humble? As a manager, discuss how you can use humility to manage others.

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Question 13

This question contains two parts; be sure to answer both.
First, what is servant leadership, and what are the characteristics of a servant leader?
Second, assume that you are the manager of a college cafeteria. The cafeteria serves meals to students, faculty, and staff. Describe four different ways in which you might use servant leadership to improve the customer service provided by your staff.

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Question 14

This question contains three parts; be sure to answer all of them.
First, define and describe empowering leadership.
Second, define psychological empowerment and define the four kinds of behaviors for increasing employee psychological empowerment.
Finally, imagine that you are the manager of a summer camp for teenagers. All of the senior managers report to you: the food-services manager, the manager of the teens' guidance counselors, the activities director, and the athletics director. List and explain at least four things you might do to increase your employees' sense of psychological empowerment.

Accepted Answer

The answer of This question contains three parts; be sure...

Question 15

Suppose that you are managing a large retail store, such as a Macy's or Nordstrom, and want to convince several department managers to join a task force to make recommendations for marketing through social media. The department managers are already very busy, so you know it is going to be difficult to convince them to join the task force. Explain how you might use the five of the nine most relevant influence tactics discussed in the text.

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Question 16

What is a transactional leader? What is a transformational leader? Explain how the two types of leadership differ.

Accepted Answer

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Question 17

Explain what has been learned about transformational leadership through research.

Accepted Answer

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Question 18

In any leadership role, you will encounter many different situations, and there is no one best style for managing all of them. Using situational leadership theory, describe the different implications for managers to consider as they justify their actions.

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Question 19

Think about a person who has been in a leadership position above you (perhaps a teacher or a boss). How well did that person meet each of the criteria that followers want in their leaders?

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Question 20

Simone does not understand why she has been unsuccessful at finding a new job. She says, "I am the best at creating marketing campaigns and I've been extremely successful at getting and maintaining high profile clients. No one is better than me." What is the best advice to give her?

Accepted Answer

The Dunning-Kruger is a cognitive bias whereby people who are incompetent at something are unable to recognize their own incompetence. And not only do they fail to recognize their incompetence, they're also likely to feel confident that they actually are competent.

Quiz 14: Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Define transformational leadership and explain the four key leader behaviors that constitute transformational leadership.

Your friend just got a new job leading a small group of employees who have had several new supervisors in the past two years. Give your friend advice about what he should look for in his employees and what he should not foster in his employees.

Because leaders need to devise effective solutions in short time spans with limited information, they need to have

List four positive task-oriented or interpersonal traits that good leaders have and three negative interpersonal attributes often found in leaders.

To help you become more self-aware, which of the following would NOT be beneficial?

List at least four ethical things top managers should do to be effective transformational leaders.

What is a prerequisite to effective leadership?

Describe how humility is a power trait. How do employees know a leader is humble? As a manager, discuss how you can use humility to manage others.

What is a transactional leader? What is a transformational leader? Explain how the two types of leadership differ.

Explain what has been learned about transformational leadership through research.

In any leadership role, you will encounter many different situations, and there is no one best style for managing all of them. Using situational leadership theory, describe the different implications for managers to consider as they justify their actions.

Think about a person who has been in a leadership position above you (perhaps a teacher or a boss). How well did that person meet each of the criteria that followers want in their leaders?

Simone does not understand why she has been unsuccessful at finding a new job. She says, "I am the best at creating marketing campaigns and I've been extremely successful at getting and maintaining high profile clients. No one is better than me." What is the best advice to give her?