According to a major study of inventory shrinkage,________.
A) vendors' short shipping accounts for the major cause of inventory shrinkage
B) customer theft is greater than employee theft
C) employee theft is greater than shopper theft
D) electronic article surveillance is not an effective deterrent of inventory shrinkage

Question

Quizplus · Accepted Answer

The major study of inventory shrinkage found that customer theft was greater than employee theft, making option B the correct choice. Option A is incorrect as vendors' short shipping is not listed as a major cause of inventory shrinkage in the study. Option C is incorrect as the study found that employee theft was less prevalent than customer theft. Option D is also incorrect as the effectiveness of electronic article surveillance was not mentioned in the study.

According to a Major Study of Inventory Shrinkage,________