Question 1

a.Differentiate between an application blank and a weighted application blank.
b.Explain how you would develop a weighted application blank to identify job candidates with high potential of success as retail buyers.

Accepted Answer

The answer of a.Differentiate between an application blank and a...

Question 2

a.Describe how the minimum expectations ("dissatisfiers")/desired goals ("satisfiers")concept changes the traditional view of employee satisfaction.
b.How would you motivate retail employees using the minimum expectations ("dissatisfiers")/desired goals ("satisfiers")concept?

Accepted Answer

The answer of a.Describe how the minimum expectations ("dissatisfiers")/desired goals...

Question 3

a.Evaluate the advantages and disadvantages of four alternative compensation plans for retail employees and executives.
b.Under what conditions would you use each compensation plan?

Accepted Answer

The answer of a.Evaluate the advantages and disadvantages of four...

Question 4

Discuss how role playing and behavior modeling can be used to teach and reinforce effective personal selling techniques.

Accepted Answer

The answer of Discuss how role playing and behavior modeling...

Question 5

Develop a list of nontraditional recruitment sources for a fast-food franchise that is having difficulty staffing its locations with part-time teenagers (due to the reduction in the number of teenagers in the population).Evaluate each source.

Accepted Answer

The answer of Develop a list of nontraditional recruitment sources...

Question 6

Under what conditions should a retailer classify jobs using a functional classification? … a product classification? … a geographic classification? Explain your answers.

Accepted Answer

The answer of Under what conditions should a retailer classify...

Question 7

a.Develop an organization chart for a stationery retailer with three employees.Describe the rationale used in your organization plan.
b.Develop an organization chart for a department store with five branch locations and a main store.Use the equal store organization format.

Accepted Answer

The answer of a.Develop an organization chart for a stationery...

Question 8

a.Explain which channel member retail tasks can be typically assigned to specialists.
b.What risk does a retailer have in the division of retail tasks to consumers?

Accepted Answer

The answer of a.Explain which channel member retail tasks can...

Question 9

a.Differentiate among the three styles of supervising retail employees.
b.Describe how each view of motivation could be implemented in human resource management.

Accepted Answer

The answer of a.Differentiate among the three styles of supervising...

Question 10

a.Outline the special organizational needs of diversified retail institutions.
b.How do these differ from the special needs of a department store chain? Explain your answer.

Accepted Answer

The answer of a.Outline the special organizational needs of diversified...

Question 11

a.Examine the special human resource environment experienced by a typical department store.
b.Develop an employee selection,training,and motivation plan designed to work well in this environment.

Accepted Answer

The answer of a.Examine the special human resource environment experienced...

Question 12

a.Differentiate among the main store control format,the separate store,and equal store organizational arrangement as applied to department stores.
b.What are the major advantages and disadvantages of each format?

Accepted Answer

The answer of a.Differentiate among the main store control format,the...

Quiz 11: Retail Organization and Human Resource Management

a.Differentiate between an application blank and a weighted application blank. b.Explain how you would develop a weighted application blank to identify job candidates with high potential of success as retail buyers.

a.Describe how the minimum expectations ("dissatisfiers")/desired goals ("satisfiers")concept changes the traditional view of employee satisfaction. b.How would you motivate retail employees using the minimum expectations ("dissatisfiers")/desired goals ("satisfiers")concept?

a.Evaluate the advantages and disadvantages of four alternative compensation plans for retail employees and executives. b.Under what conditions would you use each compensation plan?

Discuss how role playing and behavior modeling can be used to teach and reinforce effective personal selling techniques.

Develop a list of nontraditional recruitment sources for a fast-food franchise that is having difficulty staffing its locations with part-time teenagers (due to the reduction in the number of teenagers in the population).Evaluate each source.

Under what conditions should a retailer classify jobs using a functional classification? … a product classification? … a geographic classification? Explain your answers.

a.Develop an organization chart for a stationery retailer with three employees.Describe the rationale used in your organization plan. b.Develop an organization chart for a department store with five branch locations and a main store.Use the equal store organization format.

a.Explain which channel member retail tasks can be typically assigned to specialists. b.What risk does a retailer have in the division of retail tasks to consumers?

a.Differentiate among the three styles of supervising retail employees. b.Describe how each view of motivation could be implemented in human resource management.

a.Outline the special organizational needs of diversified retail institutions. b.How do these differ from the special needs of a department store chain? Explain your answer.

a.Examine the special human resource environment experienced by a typical department store. b.Develop an employee selection,training,and motivation plan designed to work well in this environment.

a.Differentiate among the main store control format,the separate store,and equal store organizational arrangement as applied to department stores. b.What are the major advantages and disadvantages of each format?