The Acme Global Corporation is implementing a new software program for entering sales data.Soraya is comfortable with the current system and plans to keep using it even after the new software has been adopted.Soraya does not think the new software will change anything she does.Soraya is in the ______ stage of the change process.
A) commitment
B) exploration
C) resistance
D) denial

Question

Quizplus · Accepted Answer

Soraya is in the denial stage because she does not believe the new software will affect her current way of working and plans to continue using the old system.

The Acme Global Corporation Is Implementing a New Software Program