Question 1

Every Monday,Wednesday,and Friday,Susan is happy to see Karen arrive with helpful hints and extra formula to help her parent her premature baby.Susan was removed from her own family because she was a victim of child sexual abuse;therefore she has few traditional supports.Karen has provided a vital role to help Susan become the parent she wants to be.What type of family services would this be considered?

Accepted Answer

B

Question 2

Structural social work expects social workers to radicalize the agency.What does this mean?

Accepted Answer

Radicalizing the agency means bringing about fundamental changes in its policies and practices, with a view to challenging and transforming the existing power relations. In other words, the structural social work approach expects social workers to be engaged in social action that addresses the root causes of oppression and inequality. To do so, they need to confront agency policies and procedures that negatively affect clients, and work with clients to challenge these policies through advocacy and mobilization. This approach is focused on systemic change rather than individual change, as it aims to address structural factors that produce oppressive conditions. Therefore, A is the best choice, as it reflects the core principle of structural social work.

Question 3

Various types of evaluation may be used to determine the effectiveness of planned change.When does formative evaluation usually occur?

Accepted Answer

Formative evaluation usually occurs during the change process. It is an ongoing process that allows for adjustments and modifications to be made to the change as it is being implemented. This type of evaluation is valuable in ensuring the change is meeting its objectives and making progress towards the desired outcomes.

Question 4

The building of capacity is central to the planned change process.In the context of planned change,what does the term capacity refer to?

Accepted Answer

In the context of planned change, the term capacity refers to the capability to reach a goal. Building capacity means developing the necessary skills, resources, and knowledge to effectively achieve the desired change. It involves enhancing individual and organizational capabilities to implement and sustain the change, which is essential for successful planned change. Options A, B, and D do not accurately represent what the term capacity means in this context.

Question 5

For organizational change to succeed,a commitment to all of the following is important EXCEPT which?

Accepted Answer

While community development may be important for certain types of organizational change, it is not always necessary. Developing a clear vision, building knowledge, and committing to change are all crucial components for successful organizational change.

Question 6

Josh has been providing weekly session for the past three months to the Smith family.They have been identifying the challenges of raising their teenage son;and fifteen-year-old Martin,their son,has been sharing and working through his own challenges with his family.What type of family services would this be considered?

Accepted Answer

The scenario describes a situation where a therapist (Josh) has been working with a family to identify and address challenges related to raising their teenage son. Martin has also been involved in the sessions, and the family has been working together to address his individual challenges. This type of service is best categorized as family therapy, as it involves working with the entire family unit to improve communication, relationships, and problem-solving skills.

Question 7

Social casework is a step-by-step approach to counselling.Who was it originally used by?

Accepted Answer

Social casework was originally used by friendly visitors of the poor during the organized charity movement in the late 1800s and early 1900s. They would visit the homes of the poor and oppressed to provide individualized assistance and support.

Question 8

The scientific approach to helping families emerged during the 1920s and 1930s.What was it commonly known as?

Accepted Answer

During the 1920s and 1930s, the scientific approach to helping families was commonly known as family casework. This approach focused on individualized assistance and problem-solving within the context of the family unit.

Question 9

You selected a social group work approach for a number of your clients,because of this approach's ability to help the participants meet their personal and social needs.What reason might have caused you to NOT make this decision?

Accepted Answer

The reason D might cause one not to choose a social group work approach is that it suggests a limitation in the development of relationships and support networks that could extend beyond the group setting, potentially limiting the broader applicability and sustainability of the benefits gained from the group.

Question 10

When a social agency decides that it needs to undergo organizational change,it is normal for stakeholders to support the proposed changes on one level,and yet feel some resistance as well.What should staff be encouraged to do to prevent or reduce resistance?

Accepted Answer

Staff should be encouraged to actively participate in the change process, as this can enable them to better understand the reasons for the change and take ownership of the process. This can help to reduce resistance by increasing staff buy-in and involvement, leading to a smoother transition to the new organizational structure. Personal counselling may be useful for those who are experiencing stress or anxiety related to the changes, but it is not a preventative measure for resistance. Seeking a promotion or taking collective action against management are not effective or appropriate ways to prevent or reduce resistance to change within an organization.

Question 11

After the First World War,a growing body of research in the helping professions paved the way for more professional,systematic,and scientific approaches to changing people and their environments.What were helpers in the social welfare field now required to do?

Accepted Answer

After the First World War, helpers in the social welfare field were required to have formal training in the social sciences to provide more professional, systematic, and scientific approaches to changing people and their environments. Therefore, having formal training in the social sciences became mandatory. Registering with a professional association, engaging in community development, and charging fees for services were not mentioned as mandatory requirements for helpers in the social welfare field.

Question 12

What is systemic change within a social agency most likely to modify?

Accepted Answer

Systemic change within a social agency is most likely to modify the agency's policies, procedures, and practices, as these are the tangible actions and processes through which the agency carries out its goals and values. While systemic change may also affect the agency's goals and values, vision and mission, and even its location in the community, these changes are more abstract and are often secondary to changes in policies, procedures, and practices.

Question 13

It is common for social agencies that have undergone organizational change to assess the impact of the change efforts.What type of measure is used to assess people's subjective experiences with the changes?

Accepted Answer

Qualitative measures are used to assess people's subjective experiences with the changes. These measures focus on understanding the thoughts, feelings, and perceptions of individuals or groups, and are often collected through interviews, surveys, or focus groups. Qualitative data can provide valuable information about the nature of people's experiences and help social agencies to improve their change efforts to better meet the needs and expectations of stakeholders.

Question 14

Martha is a social worker who works in the foster care department of a child protection agency.Martha spent the day helping six-year-old Mary prepare to return to her mother Jane,because Jane was ending her six-month drug rehabilitation program that week.What type of family services would this be considered?

Accepted Answer

Martha is working with Mary to prepare for her return to her mother Jane. This suggests that the social worker is involved in family reunification services. Family reunification services are provided to children in foster care to help them return to their biological families after certain conditions have been met. In this case, Jane has completed drug rehabilitation, and Martha is helping Mary transition back to her mother's care.

Question 15

In a social welfare context,planned change applies a scientific method with a specific set of procedures.All of the following are elements of the change process EXCEPT which?

Accepted Answer

While all three other options are elements of the change process, "capacity of change" is not. It is not a commonly used term in social welfare and does not fit with the other options in the question. Therefore, B is the correct answer.

Question 16

Angela's work is twofold.She counsels expectant couples who are preparing for the changes and demands of their child's birth,as well as sitting on the agency's prenatal advisory board.Which of the following specifically characterizes in order,the two areas of social work practice?

Accepted Answer

Angela's work involves counseling expectant couples (micro) and sitting on the agency's prenatal advisory board (mezzo).

Question 17

Structural social work is one of the many anti-oppressive approaches taken by social workers.What is its purpose?

Accepted Answer

The answer of Structural social work is one of the...

Question 18

Which unit of society would be considered a macro system?

Accepted Answer

A macro system refers to a large-scale social structure that affects the functioning of society as a whole. Government lobbyists are individuals or groups that work towards influencing government policies and decisions, which have a significant impact on society. Therefore, they can be considered a macro system. Families, organizations, and small social groups are considered micro systems, as they operate at a smaller scale and affect a limited number of individuals.

Question 19

There are many counselling models that service providers can use to help individual clients.On what societal emphasis is the recent popularity of "brief therapies" most compatible with?

Accepted Answer

The recent popularity of "brief therapies" is most compatible with societal emphasis on efficiency. Brief therapies focus on achieving results in a short period of time, which is in line with the societal emphasis on getting things done quickly and efficiently. This approach is especially popular in contemporary society where efficiency is highly valued.

Question 20

All of the following statements describe the bottom-up or grassroots approach to community development EXCEPT which?

Accepted Answer

Hiring an advocate and providing them with an agenda outlining the community's needs and desired improvements is a top-down approach, as it involves someone external being brought in and given direction by the community, rather than the community initiating the process on its own. The other options describe grassroots or bottom-up approaches where the community itself takes the lead in identifying and addressing its needs.

Quiz 8: Planned Change in Micro, Mezzo, and Macro Systems