Cross-functional self-managed teams are groups of employees empowered to work with suppliers and customers to develop new products and give great service.

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Cross-functional self-managed teams are designed to work together across various departments and functions, with the authority to make decisions and take actions to improve product development and customer service. This is typically done by involving suppliers and customers directly in the process, leading to greater innovation and customer satisfaction.

Cross-Functional Self-Managed Teams Are Groups of Employees Empowered to Work