The term total quality control was introduced by ______.
A)Armand Feigenbaum in 1969
B)Joseph Juran in 1954
C)Eli Whitney in 1895
D)Adam Smith in 1776

Question

Quizplus · Accepted Answer

The term total quality control was introduced by Armand Feigenbaum in 1969, who was a quality control expert and the author of the book "Total Quality Control." Joseph Juran also made significant contributions to the field of quality control, but he did not introduce the term "total quality control." Eli Whitney was an American inventor who is famous for inventing the cotton gin and contributing to the development of interchangeable parts. Adam Smith was a philosopher and economist who wrote "The Wealth of Nations" and made significant contributions to the field of economics, but he did not have any direct involvement in the development of quality control.

The Term Total Quality Control Was Introduced by ______