What is a good example of how NOT to facilitate strategy execution?
A) Kia's service centers follow similar routines when receiving vehicles for servicing.
B) Ford encourages its staff to refrain from engaging in practices out of sync with the company's mission.
C) Honda's personnel follow a 227 page manual to ensure that its showrooms have similar operating practices across regions.
D) Chevrolet's electric vehicle service center personnel receive the same specialized training and replicate the caliber of customer service across locations.
E) Tesla resists standardization of the way activities are performed at its service centers because its personnel have primarily been poached from BMW, Chevrolet, and VW's electric vehicle divisions.
Correct Answer:
Verified
Q1: Providing top-down guidance can aid the task
Q3: A useful guideline in designing strategy-facilitating policies
Q4: A "best practice" refers to a
A)policy or
Q5: New strategies often entail budget reallocations because
A)revamping
Q6: Visible actions to reallocate operating funds and
Q7: Merely fine-tuning the execution of a company's
Q8: A company's operating budget must
A)be strategy-driven in
Q9: Good strategy execution can involve policies and
Q10: Well-conceived policies and operating procedures facilitate good
Q11: Managers charged with implementing and executing strategy
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