In addition to treating employees with respect, smart entrepreneurs see customer service as an investment that builds long-term value for their companies through ________.
A)listening to customers and providing superior service
B)setting standards and measuring performance
C)examining the company's service cycle and empowering employees
D)All the above build long-term customer service value

Question

Quizplus · Accepted Answer

All of the options mentioned - listening to customers, providing superior service, setting standards and measuring performance, examining the company's service cycle, and empowering employees - are crucial parts of building long-term customer service value. Successful entrepreneurs understand that investing in customer service leads to loyalty, repeat business, and positive word-of-mouth, all of which contribute to the long-term success of the company.

In Addition to Treating Employees with Respect, Smart Entrepreneurs See