Question 1

What was the motivation behind RBC starting its Career Launch program?

Accepted Answer

The motivation behind RBC starting its Career Launch program was to provide recent university graduates with work experience so they may develop workplace skills. This is stated in option A.

Question 2

Which component in the preparation step of job instruction training attempts to answer for the trainee the question "What is in it for me"?

Accepted Answer

Showing personal advantage in the preparation step of job instruction training attempts to answer the question "What is in it for me?" by highlighting the benefits of the training to the trainee. This can motivate the trainee to actively engage in the learning process and apply the new skills to their job.

Question 3

Which off-the-job training method is similar to job instruction training because both techniques rely on observation, rehearsal, reinforcement, and transfer?

Accepted Answer

The off-the-job training method that is similar to job instruction training because both techniques rely on observation, rehearsal, reinforcement, and transfer is behaviour modelling. This method involves observing and practicing modeled behaviours in a simulated environment, followed by reinforcement and transfer to the actual job. Both job instruction training and behaviour modelling focus on the acquisition and transfer of skills and knowledge through practice and feedback.

Question 4

The supervisor allows the trainee to complete the entire job during job instruction training. What type of intervention should the supervisor use to encourage successful job completion with appropriate behaviours by the trainee?

Accepted Answer

Reinforcing correct behavior is the appropriate intervention in this scenario. By allowing the trainee to complete the entire job during job instruction training, the supervisor is demonstrating trust in the trainee's abilities. To encourage success, the supervisor should provide positive reinforcement for appropriate behaviors, such as completing the job correctly and efficiently. This will increase the likelihood that the trainee will repeat those same behaviors in the future. Determining the level of comprehension, encouraging questions, or telling why, as well as how, may be important interventions in other scenarios, but they are not the most appropriate in this specific situation.

Question 5

In which phase of job instruction training does the trainer support the trainees by using techniques that enhance the trainees' self-efficacy?

Accepted Answer

The answer of In which phase of job instruction training...

Question 6

Job rotation is one of the most effective types of training programs and is frequently used compared to other methods.

Accepted Answer

Job rotation is not necessarily the most effective or frequently used training method; its effectiveness and usage depend on the organization's goals and the nature of the job.

Question 7

Mentoring is primarily used as a stand-alone method of on-the-job training.

Accepted Answer

Mentoring is often used in conjunction with other methods of on-the-job training, such as shadowing or hands-on training, rather than as a stand-alone method. It focuses on the professional development and personal growth of the mentee through guidance and advice from a more experienced mentor.

Question 8

Which of the following scenarios is NOT a good match for the usage of performance aids?

Accepted Answer

Performance aids are designed to help with complex tasks, ensure accuracy, or improve efficiency. Routine activities with little negative impact if done poorly do not typically require the support of performance aids, as the cost and effort to develop and maintain these aids may not be justified by the benefits.

Question 9

Your company is considering using only on-the-job training methods moving forward. Before making a final decision, senior management wants to review the pros and cons associated with this approach and asks you to put together a short report addressing their query. Which of the following points is unlikely to be in your report?

Accepted Answer

All the other points are likely to be included in the report, but C is unlikely as it assumes that all experienced employees will be effective trainers and there may be a cost associated with using them exclusively for training. It is important to consider the quality and effectiveness of the trainers as well as the training methods themselves.

Question 10

Job rotation is an effective way of cross-training employees.

Accepted Answer

Job rotation involves moving employees from one job to another, providing them with exposure to various aspects of the organization. This helps in cross-training employees, increasing their skillset, and preparing them for varied roles within the organization. Therefore, job rotation is an effective way to cross-train employees.

Question 11

What is the most significant input required when building interest for job instruction training in the preparation step?

Accepted Answer

The answer of What is the most significant input required...

Question 12

Sandy, a corporate safety officer, is an advocate of the job instruction training approach. When she shows trainees how to work safely around a machine, allows opportunities for trainees to practise, and ensures everyone has an opportunity to ask questions, which step of the job instruction method is Sandy in?

Accepted Answer

Sandy is in the instruction step of the job instruction training approach where she shows trainees how to work safely around a machine, allows opportunities for trainees to practise, and ensures everyone has an opportunity to ask questions.

Question 13

Tradespeople in Canada represent one in five employed Canadians.

Accepted Answer

According to data from Statistics Canada, tradespeople make up approximately 20% of employed Canadians.

Question 14

Job instruction training has four steps: preparation, instruction, performance, and follow-up. In which step does the trainer attempt to build the trainee's belief that he/she will be successful?

Accepted Answer

In the preparation step of job instruction training, the trainer works to prepare the trainee mentally for the task ahead, which includes building the trainee's confidence and belief in their ability to be successful. This involves explaining the importance of the job and its benefits to the trainee, thereby setting a positive tone for the training process.

Question 15

Which of the following occurs during the performance step in job instruction training?

Accepted Answer

During the performance step in job instruction training, the trainee is allowed to complete all the steps of the job under the trainer's supervision. This provides the trainee with hands-on experience and helps them gain confidence in their abilities. The other options mentioned, such as emphasizing safety or breaking the job into tasks, may be important components of the training but are not specifically related to the performance step.

Question 16

Stretch assignments are job assignments that aim to "stretch" employees by having them work on projects in which they are given more responsibility and autonomy.

Accepted Answer

The answer of Stretch assignments are job assignments that aim...

Question 17

Which of the following are NOT considered on-the-job training methods?

Accepted Answer

Simulation and lecture are not considered on-the-job training methods as they are typically conducted outside the actual work environment. On-the-job training methods involve learning while performing actual job tasks in the work environment, such as through apprenticeships, job rotation, mentoring, coaching, and performance aids.

Question 18

Which of the following approaches to on-the-job training describes a pre-flight checklist used by a pilot to ensure all pre-flight procedures have been properly executed?

Accepted Answer

A performance aid, such as a pre-flight checklist, is designed to ensure that all necessary steps or procedures are correctly followed, especially in complex or critical tasks like aviation.

Question 19

Judy, a manager at a local car manufacturing company, decides she wants to use more on-the-job training to improve the quality of output. From the menu of training methods available, which method would NOT be an on-the-job option available to Judy?

Accepted Answer

Offering a series of lectures provided by an internal quality expert is not an on-the-job training method as it takes place outside of the job and does not involve hands-on experience in the workplace. The other options listed involve actual job training and experience. B involves coaching within the workplace, C involves job aids placed on the factory floor, and D involves job rotations providing a variety of skills needed in the factory.

Question 20

Evidence appears to suggest that on-the-job training methods are very popular with small and medium-sized enterprises (SMEs). Which of the following variables likely support the wide usage of on-the-job training methods by SMEs?

Accepted Answer

On-the-job training methods are less expensive compared to other forms of training, making them attractive to SMEs that often operate with limited budgets.

Quiz 6: On The Job Training Methods