The Human Side
As an engineer, Kevin was trained to understand machinery and hardware's role in enhancing organisational productivity.However, Kevin was promoted to a managerial position where his duties included supervising a department of 34 people and leading them towards completion of a new project.Ever the perfectionist, Kevin decided to enhance his understanding of the human side of business management by reading a history textbook on the human resources approach.
-Refer to The Human Side (Scenario) .Kevin also expanded his reading list to include Psychology and Industrial Efficiency, authored by ________, a pioneer in the field of industrial psychology.
A) Hugo Munsterberg
B) Robert Owen
C) Mary Parker Follett
D) Chester Barnard
E) Peter Hawthorne
Correct Answer:
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