Which term refers to the flow of information,materials,and services from raw-materials suppliers through stages in the operations process until the product reaches the end customer?
A) Distribution chain
B) Supply chain
C) Service channel
D) Distribution channel
E) Performance channel

Question

Quizplus · Accepted Answer

The term that refers to the flow of information, materials, and services from raw-materials suppliers through stages in the operations process until the product reaches the end customer is the supply chain. The supply chain involves all the activities and organizations that participate in the creation and delivery of a product or service to the end customer. Option A (Distribution chain) and D (Distribution channel) are too narrow in scope and only refer to the distribution aspect of the supply chain. Option C (Service channel) and E (Performance channel) are not relevant to the question.

Which Term Refers to the Flow of Information,materials,and Services from Raw-Materials