Marcia,a nurse manager,discusses her concerns about the hospital's employee appraisal system with her work group,noting that all that it includes is one rating scale and that it means nothing unless the manager is effective in her job.Marcia's concerns reflect which best practices associated with performance appraisal?
A) Rating scales are too generalized to be considered valid or reliable.
B) The effectiveness of any appraisal system is tied directly to the skills and communication abilities of the manager.
C) BARSs are considered superior to simple rating scales in terms of performance appraisal.
D) Rating scales need to be designed by users to be well accepted.

Question

Quizplus · Accepted Answer

Rating scales are relatively easy to construct and easy to complete but usually consist of generalizations and nonspecific behaviours,and the rating is relatively subjective in nature; these characteristics do not reflect best evaluative practices.The effectiveness of any system is tied directly to the skills and communication abilities of the person who is using it.However,the system itself must be effective.BARSs combine ratings with critical incidents (specific examples that have occurred)or criterion references (examples usually based on standards of practice or competency-based standards).

Marcia,a Nurse Manager,discusses Her Concerns About the Hospital's Employee Appraisal