Question 1

What is one of the five major building blocks that determines the design of an efficient and effective organizational structure?
A) departmentalization
B) functional structure
C) division of control
D) span of labour

Accepted Answer

Departmentalization is one of the five major building blocks that determine the design of an efficient and effective organizational structure. This refers to how tasks and responsibilities are organized into different departments or teams within the company. Different types of departmentalization include functional, product, customer, and geographic. The choice of departmentalization will impact communication, decision-making, and overall efficiency within the organization.

Question 2

Which of the following is the process of grouping jobs so that similar or associated tasks and activities can be coordinated?
A) departmentalization
B) standardization
C) centralization
D) specialization

Accepted Answer

Departmentalization is the process of grouping jobs based on similar or associated tasks and activities. This helps to coordinate work and improve efficiency within the organization. Standardization refers to creating uniform processes or procedures, centralization involves concentrating decision-making power in a single individual or group, and specialization refers to employees focusing on specific tasks or functions.

Question 3

Which of the following is a commonly used method for departmentalizing a company?
A) by profitability
B) by product
C) by seniority
D) by managerial level

Accepted Answer

Departmentalization by product is a commonly used method in which the company is organized into departments based on the specific products or services they offer. It helps to create specialization, improve coordination, and enhance accountability. Departmentalization by profitability, seniority, or managerial level is less common and not as effective in achieving these benefits.

Question 4

What does the management activity of organizing include?
A) reorganizing problem divisions
B) setting corporate strategies
C) allocating employees to specific tasks
D) assigning authority and responsibilities

Accepted Answer

Organizing includes assigning authority and responsibilities.

Question 5

The Cooke family has worked for various GM divisions for over four decades. Bennett Cooke works at the Cadillac division. Rondella Cooke works at the Buick division. Their son Tyrone works at the Corvette plant, and their daughter Niome works at the Saturn plant. The Cooke family could tell you that GM is departmentalized by which of the following?
A) geography
B) customer
C) size
D) product

Accepted Answer

The Cooke family's work locations at the Cadillac, Buick, Corvette, and Saturn divisions indicate that GM is departmentalized by product, making option D the best choice.

Question 6

What does the management activity of organizing include?
A) a more productive workforce due to increased levels of compensation
B) determining goals, strategies, and tactics
C) determining groups and assigning work activities
D) planning and monitoring strategy implementation

Accepted Answer

The management activity of organizing involves determining groups and assigning work activities. This includes creating job positions, establishing departments, delegating authority and specifying relationships among employees.

Answer: D
 Planning and monitoring strategy implementation is also a part of organizing. This involves setting objectives, allocating resources, developing a detailed action plan and monitoring progress towards achieving goals.

Question 7

Which of the following activities involves coordinating and allocating a company's resources so that the company can carry out its plans and achieve its goals?
A) organizing
B) resource planning
C) controlling
D) implementing

Accepted Answer

Organizing involves coordinating and allocating a company's resources, including human resources, financial resources, and physical resources, so that the company can carry out its plans and achieve its goals. Resource planning and implementing can also be part of organizing, but controlling involves monitoring and measuring performance and making adjustments as needed, which is not the primary focus of resource allocation and coordination.

Question 8

An advertising agency that has separate departments for artwork, creative design, print advertising, radio advertising, television advertising, and specialty advertising is using which type of departmentalization?
A) customer
B) functional
C) size
D) geographic

Accepted Answer

The agency is departmentalized based on functions such as artwork, creative design, print advertising, radio advertising, television advertising, and specialty advertising. This is an example of functional departmentalization where jobs are grouped together based on their functions.

Question 9

On an automotive assembly line, John White checks to make sure that recently painted car bodies are free of paint bubbles. Other people are assigned the task of seeing that other parts of the car are built to specifications. Which of the following concepts have been employed in this situation?
A) product design and structured manufacturing
B) decentralization and unity of command
C) centralization and product departmentalization
D) specialization and division of labour

Accepted Answer

The situation involves the use of specialization and division of labor. John White's task is specific and focused on ensuring paint quality, while other individuals are assigned to different tasks related to building other parts of the car. This shows specialization, where people are assigned specific tasks based on their skills and expertise. The division of labor involves breaking down the production process into smaller and more manageable tasks, which is evident in this situation through the assignment of different tasks to different individuals on the assembly line. Option A is incorrect because the situation does not involve product design or structured manufacturing. Option B is incorrect because there is no indication of decentralization or unity of command in the situation. Option C is incorrect because the situation does not involve centralization or product departmentalization.

Question 10

Kohber is a Swiss-company that makes medical equipment. It recently purchased a company that manufactures packaging for high-value drugs. Since it will run the packaging company as a separate division for its own use, it would seem that Kohber is departmentalized by which of the following?
A) function
B) product
C) geography
D) customer

Accepted Answer

Kohber is departmentalized by product, as it has separate divisions for medical equipment and packaging for high-value drugs.

Question 11

What is a major building block for an efficient and effective organizational structure?
A) division of control
B) span of labour
C) managerial hierarchy
D) departmentalization

Accepted Answer

Departmentalization is a major building block for an efficient and effective organizational structure. It involves dividing the organization into smaller departments based on functions, products, or customers. This helps to create clear lines of communication, specialization of tasks, and efficient use of resources.

Question 12

A company that has separate divisions for finance, marketing, sales and production is using which type of departmentalization?
A) product
B) size
C) process
D) functional

Accepted Answer

The separate divisions for finance, marketing, sales, and production indicate that the company is using functional departmentalization, where departments are grouped based on the functions they perform.

Question 13

Which is NOT one of the five types of departmentalization commonly used in most organizations?
A) product
B) geographic
C) process
D) cost

Accepted Answer

The five types of departmentalization commonly used in most organizations are product, geographic, process, customer, and functional. Cost departmentalization is not a commonly used type of departmentalization.

Question 14

At your neighbourhood Wendy's, some employees take and fill orders, others prepare food, a few clean and maintain equipment, and some supervise. What is this process of dividing work into separate jobs and assigning tasks to workers?
A) task division
B) functional design
C) group division
D) division of labour

Accepted Answer

The process described is known as division of labour, which involves breaking down a complex task into smaller, specialized tasks that can be assigned to different workers. This helps increase efficiency and productivity.

Question 15

Which of the following is the degree to which tasks are subdivided into smaller jobs?
A) specialization
B) task subdivision
C) functional divisionalization
D) task-objective division

Accepted Answer

Specialization is the degree to which tasks are subdivided into smaller jobs where individuals are specialized in performing their tasks based on their specific skills and expertise. Task subdivision and task-objective division are not commonly used terms in organization theory. Functional divisionalization refers to grouping jobs based on their functions or related activities in the organization.

Question 16

One of the primary goals of Burberry, a British retailer, is to expand its market. When the company allocated resources so that it could open two stores in Japan, it was engaged in which management function?
A) resource planning
B) benchmarking
C) organizing
D) implementing

Accepted Answer

Organizing involves arranging resources and tasks to achieve objectives. Burberry allocating resources for new stores in Japan to expand its market is an example of organizing these resources to achieve its expansion goal.

Question 17

Which of the following is a supervisor engaged in when he or she groups people, tasks, and resources into organizational units to facilitate the planning, leading, and control processes?
A) job enrichment
B) functionalization
C) task integration
D) departmentalization

Accepted Answer

Departmentalization involves grouping people, tasks, and resources into organizational units. This helps to facilitate planning, leading, and control processes by creating clear lines of responsibility and improving communication within and among departments. Job enrichment refers to increasing the level of responsibility and autonomy in a job to provide greater opportunity for personal and professional growth. Functionalization refers to grouping jobs and tasks based on their functional similarity. Task integration involves coordinating different tasks and activities to achieve a common goal.

Question 18

What is the process of dividing the work and assigning tasks to workers?
A) task division
B) functional division
C) division of labour
D) grouping of workers

Accepted Answer

The process of dividing the work and assigning tasks to workers is commonly referred to as "division of labour." This involves breaking down a larger project or task into smaller, more manageable tasks that can be assigned to different workers based on their skill sets and expertise. This allows for greater efficiency and productivity, as each worker can focus on their specific task and complete it more quickly and effectively. Task division, functional division, and grouping of workers are related concepts but not the best choice for this question.

Question 19

What does the management activity of organizing include?
A) grouping jobs and employees
B) allocating human resources
C) implementing corporate strategies
D) restructuring organizational chart

Accepted Answer

The answer of What does the management activity of organizing...

Question 20

Which of the following is a visual depiction of the relationships among tasks and those employees given authority to do those tasks?
A) informal chart
B) relationship chart
C) organization chart
D) formal picture

Accepted Answer

An organization chart is a visual depiction of the relationships among tasks and those employees given authority to do those tasks. It provides a clear and concise picture of the overall structure of the organization, including reporting relationships and lines of authority. Informal charts, relationship charts, and formal pictures are not specific to task and employee relationships in an organization.

Quiz 10: Designing Organizational Structures

What is one of the five major building blocks that determines the design of an efficient and effective organizational structure?

Which of the following is the process of grouping jobs so that similar or associated tasks and activities can be coordinated?

Which of the following is a commonly used method for departmentalizing a company?

What does the management activity of organizing include?

What does the management activity of organizing include?

Which of the following activities involves coordinating and allocating a company's resources so that the company can carry out its plans and achieve its goals?

An advertising agency that has separate departments for artwork, creative design, print advertising, radio advertising, television advertising, and specialty advertising is using which type of departmentalization?

On an automotive assembly line, John White checks to make sure that recently painted car bodies are free of paint bubbles. Other people are assigned the task of seeing that other parts of the car are built to specifications. Which of the following concepts have been employed in this situation?

Kohber is a Swiss-company that makes medical equipment. It recently purchased a company that manufactures packaging for high-value drugs. Since it will run the packaging company as a separate division for its own use, it would seem that Kohber is departmentalized by which of the following?

What is a major building block for an efficient and effective organizational structure?

A company that has separate divisions for finance, marketing, sales and production is using which type of departmentalization?

Which is NOT one of the five types of departmentalization commonly used in most organizations?

At your neighbourhood Wendy's, some employees take and fill orders, others prepare food, a few clean and maintain equipment, and some supervise. What is this process of dividing work into separate jobs and assigning tasks to workers?

Which of the following is the degree to which tasks are subdivided into smaller jobs?

One of the primary goals of Burberry, a British retailer, is to expand its market. When the company allocated resources so that it could open two stores in Japan, it was engaged in which management function?

Which of the following is a supervisor engaged in when he or she groups people, tasks, and resources into organizational units to facilitate the planning, leading, and control processes?

What is the process of dividing the work and assigning tasks to workers?

What does the management activity of organizing include?

Which of the following is a visual depiction of the relationships among tasks and those employees given authority to do those tasks?