Question 1

Use _______________ to load minimal, generic and trusted drivers for troubleshooting purposes.
A)original boot configuration
B)safe mode
C)privileged mode
D)system preferences

Accepted Answer

Safe mode allows the system to load minimal, generic and trusted drivers, making it the best choice for troubleshooting purposes. The other options do not necessarily provide this specific functionality.

Question 2

Which types of updates must be installed manually in Windows?
A)important
B)recommended
C)optional
D)special

Accepted Answer

Optional updates in Windows often require manual selection and installation by the user, as they are not critical to system operation but may offer enhancements or support for additional features.

Question 3

To clean up the Registry in Windows, you should ______________.
A)acquire the right third-party tool
B)run Registry Cleanup
C)configure Windows Update
D)restart your computer

Accepted Answer

Cleaning up the Registry in Windows is a delicate and complex task that requires a specialized tool. It is not recommended to manually edit the Registry as it can cause serious issues to the system. Therefore, acquiring a reliable third-party tool is the best choice to clean up the Registry.

Question 4

To start an application manually in Windows, you should _______________.
A)right-click on the application icon
B)double-click on the disc icon in Explorer of File Explorer
C)initiate an update of the application
D)reboot Windows and start the system in protected mode

Accepted Answer

Double-clicking on the application icon in Explorer or File Explorer will launch the application manually. Right-clicking on the icon may provide additional options but will not start the application on its own. Initiating an update or rebooting in protected mode is not necessary to start an application manually.

Question 5

The tabs on the Performance Options dialog box in Windows are Visual Effects, Advanced, and _______________.
A)Normal
B)Data Execution Prevention.
C)Non-Visual Effects
D)On/Off

Accepted Answer

The third tab on the Performance Options dialog box is Data Execution Prevention (DEP). It allows you to specify which programs Windows should prevent from running with an exception. Therefore, option B is the correct answer. Options A, C, and D are not valid choices for the third tab.

Question 6

If Windows 8 does not automatically detect a newly added device, to get the device recognized and the drivers installed, you should
A)use the Add-a-device option in the Devices and Printers applet
B)run Update Driver
C)use the Add Hardware wizard in the Add Hardware applet
D)restart the computer

Accepted Answer

Using the Add-a-device option in the Devices and Printers applet is the best choice because it is specifically designed to detect and install drivers for new devices. Running Update Driver may work in some cases, but it may not always be the most efficient solution. Using the Add Hardware wizard in the Add Hardware applet is an outdated method and may not work properly with newer devices. Restarting the computer may also help in some cases, but it is not always necessary and may cause unnecessary downtime.

Question 7

The labels on the tab buttons on the Driver tab of the Windows Device are Driver Details, Update Driver, Roll Back Driver, Uninstall, and ______________.
A)Install
B)Enable
C)Disable
D)Driver Status

Accepted Answer

The correct label on the Driver tab of the Windows Device Manager is "Disable," which allows users to disable the selected device.

Question 8

Windows Task Scheduler divides tasks into actions, conditions, and ______________.
A)schedules
B)triggers
C)executables
D)switches

Accepted Answer

Task Scheduler divides tasks into actions, conditions, and triggers. Triggers are events that initiate the task to run, such as a certain time or an event.

Question 9

The options in the Advanced tab on the Performance Options dialog box in Windows are Processor and _______________.
A)Disk cache
B)RAM
C)USB
D)Virtual memory

Accepted Answer

The Processor option in the Advanced tab allows the user to adjust the priority given to foreground and background processes, while the Virtual Memory option allows the user to adjust the size of the paging file (a portion of the hard drive that Windows uses as virtual memory). Both of these options can have an impact on system performance, so they are the best choices to configure in the Advanced tab.

Question 10

To install application software in Windows, the system looks for the special file called __________ and automatically runs the programs in that file.
A)autorun.txt
B)instll.txt
C)autoinstall.inf
D)autorun.inf

Accepted Answer

Windows uses the autorun.inf file to automatically run programs when software is installed. This file contains information about the software and the program that should be launched when the user starts the installation process.  Options A, B, and C are not standard file names for this use case.

Question 11

Event Viewer, Performance Monitor, and Command Prompt are found in which tab of the System Configuration tab?
A)Startup
B)Boot
C)Services
D)Tools

Accepted Answer

Event Viewer, Performance Monitor, and Command Prompt are tools that can be accessed from the Tools tab in the System Configuration. The other options (Startup, Boot, and Services) do not contain these tools.

Question 12

The purpose of Windows Update is to allow users to easily ________________.
A)install important or recommended updates
B)update drivers
C)update virus signatures
D)download viruses

Accepted Answer

Windows Update allows users to easily install important or recommended updates for their Windows operating system and other Microsoft software. The other options (B, C, and D) do not accurately describe the purpose of Windows Update. Updating drivers may be included in Windows Update, but it is not the main purpose. Updating virus signatures is typically done through antivirus software, not Windows Update. Windows Update does not download viruses, it downloads security updates to prevent and fix vulnerabilities in the operating system.

Question 13

Your system can automatically contact Microsoft's Web sites and download critical updates through ________________.
A)Windows Update
B)Control Panel
C)Service Pack
D)Driver Release

Accepted Answer

Windows Update is the tool provided by Microsoft that allows users to automatically download and install critical updates for their Windows operating system. It is the best choice for ensuring that your system stays secure and up-to-date. Control Panel is a system settings applet and does not provide automatic update functionality. Service Pack and Driver Release are specific types of updates and do not cover all critical updates.

Question 14

Most Windows applications distributed on removable media have a(n) ______________ file that calls up the installation program.
A)upgrade
B)update
C)restart
D)autorun

Accepted Answer

The autorun file is a commonly used feature in Windows operating system that automatically runs a program when a CD, DVD or USB drive is inserted into the computer. This file is responsible for launching the installation program when the removable media is inserted into the computer, making it easy for users to install the software without having to search for the installation program manually. Therefore, option D is the correct answer.

Question 15

If you are using an administrator account during a software installation and you get prompted by the UAC, you should _______________.
A)immediately stop the installation
B)click Continue and finish the installation
C)restart the installation
D)change to a user account

Accepted Answer

Clicking Continue will allow the installation to proceed with the necessary permissions from the administrator account. Stopping or restarting the installation may cause issues and changing to a user account will not have the necessary permissions to complete the installation.

Question 16

Actions or schedules that start a program are called _______________ in Task Scheduler.
A)triggers
B)actions
C)conditions
D)criteria

Accepted Answer

Triggers are actions or schedules that start a program in Task Scheduler.

Question 17

The purpose of the Virtual memory option in the Advanced tab on the Performance Options dialog box in Windows is to _______________.
A)modify the size and location of the page file
B)enable monitoring of virtual memory
C)make more hard disk space available
D)create or delete paging files

Accepted Answer

The answer of The purpose of the Virtual memory option...

Question 18

What tool identifies files that can be deleted to gain more hard drive space?
A)Disk Cleanup
B)Disk Restore
C)Disk Defragmenter
D)System Restore

Accepted Answer

Disk Cleanup is a built-in tool in Windows that helps identify unnecessary files and allows users to delete them to free up hard drive space. It can identify temporary files, log files, downloaded program files, and other items that can safely be removed. The other options listed (Disk Restore, Disk Defragmenter, and System Restore) do not have the same function of identifying files that can be deleted to gain hard drive space.

Question 19

The first task of Disk Cleanup is to ______________.
A)remove all unneeded files
B)calculate the space to be freed up
C)display the Disk Cleanup dialog box
D)check the disk-controller status

Accepted Answer

The first task of Disk Cleanup is to calculate the space to be freed up by analyzing various areas of the computer such as temporary files, recycle bin, and old system files. Once the analysis is complete, it will present a list of files that can be safely deleted to create more space on the hard drive.

Question 20

The System Information Tool in Windows can be used to _______________.
A)search for information on future updates
B)send information about system errors
C)store information about relevant Internet resources
D)gather information about remote computers

Accepted Answer

The System Information tool in Windows can be used to gather information about remote computers. It provides detailed information about the hardware, software, and configuration of a remote computer. The tool allows you to view information about the operating system, hardware resources, components, and software environment of a remote computer. It can be especially helpful for system administrators or IT professionals who need to manage and troubleshoot remote computers.

Quiz 15: Maintaining and Optimizing Operating Systems

Use _______________ to load minimal, generic and trusted drivers for troubleshooting purposes.

Which types of updates must be installed manually in Windows?

To clean up the Registry in Windows, you should ______________.

To start an application manually in Windows, you should _______________.

The tabs on the Performance Options dialog box in Windows are Visual Effects, Advanced, and _______________.

If Windows 8 does not automatically detect a newly added device, to get the device recognized and the drivers installed, you should

The labels on the tab buttons on the Driver tab of the Windows Device are Driver Details, Update Driver, Roll Back Driver, Uninstall, and ______________.

Windows Task Scheduler divides tasks into actions, conditions, and ______________.

The options in the Advanced tab on the Performance Options dialog box in Windows are Processor and _______________.

To install application software in Windows, the system looks for the special file called __________ and automatically runs the programs in that file.

Event Viewer, Performance Monitor, and Command Prompt are found in which tab of the System Configuration tab?

The purpose of Windows Update is to allow users to easily ________________.

Your system can automatically contact Microsoft's Web sites and download critical updates through ________________.

Most Windows applications distributed on removable media have a(n) ______________ file that calls up the installation program.

If you are using an administrator account during a software installation and you get prompted by the UAC, you should _______________.

Actions or schedules that start a program are called _______________ in Task Scheduler.

The purpose of the Virtual memory option in the Advanced tab on the Performance Options dialog box in Windows is to _______________.

What tool identifies files that can be deleted to gain more hard drive space?

The first task of Disk Cleanup is to ______________.

The System Information Tool in Windows can be used to _______________.