Organisational development specialists identify three distinct steps for achieving behavioural and attitudinal changes.These are:
A) freezing, changing and intervention
B) unfreezing, change agent and freezing
C) unfreezing, intervention and refreezing
D) intervention, refreezing and change agent
E) None of these choices.

Question

Quizplus · Accepted Answer

The correct three steps for achieving behavioural and attitudinal changes according to organisational development specialists are unfreezing, intervention and refreezing. Unfreezing involves getting employees to recognize that a change is necessary, intervention includes implementing the actual change, and refreezing involves reinforcing and stabilizing the change to make it a permanent part of the organisation's culture. Choices A, B, and D all include some correct elements but are not the complete and accurate process.

Organisational Development Specialists Identify Three Distinct Steps for Achieving Behavioural