Online and offline customer contact points are often called ____.
A)page views
B)touchpoints
C)trigger words
D)spiders

Name: Online and offline customer contact points are often called ____. A)page views B)touchpoints C)trigger words D)spiders
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Touchpoints refer to the points of contact between a customer and a brand, whether it be online or offline. This can include website interactions, social media engagement, in-store experiences, and more.

Online and Offline Customer Contact Points Are Often Called ____