Which phase of the DMAIC process includes tools such as a project charter, a description of customer requirements, process maps, and Voice of the Customer (VOC) data?
A) define
B) measure
C) analyze
D) improve

Question

Quizplus · Accepted Answer

Important tools used in define phase include a project charter, a description of customer requirements, process maps, and Voice of the Customer (VOC) data.

Which Phase of the DMAIC Process Includes Tools Such as a Project