Alice, an efficient waitress at a moderately-priced family restaurant, consistently gets the lowest tips from customers. She announces that she is quitting to take another job at a newly-opened casino. This best exemplifies a(n) _____ turnover.
A) functional
B) controllable
C) involuntary
D) positive

Question

Quizplus · Accepted Answer

Functional turnover occurs when an employee who is not performing well or is not a good fit for the organization leaves, which can be beneficial for the company. In this case, Alice consistently gets the lowest tips, indicating she may not be performing well, so her leaving is functional turnover.

Alice, an Efficient Waitress at a Moderately-Priced Family Restaurant, Consistently