You are the supervisor of an employee who just learned that she did not receive the promotion she had anticipated.You call her into your office and ask her to discuss her reaction.What type of listening are you engaged in?
A)Casual listening
B)Listening for information
C)Intensive listening
D)Empathetic listening

Question

Quizplus · Accepted Answer

Empathetic listening involves actively listening to someone else's emotional state and responding with understanding and support. In this scenario, the supervisor is showing concern for the employee's emotional reaction to the news and engaging in a dialogue about it, which is characteristic of empathetic listening.

You Are the Supervisor of an Employee Who Just Learned