Question 1

Frank and Lillian Gilbreth's best-known contribution to scientific management concerned selecting the best worker for a particular job.

Accepted Answer

Frank and Lillian Gilbreth's best-known contribution to scientific management was in the area of motion study, aimed at improving efficiency by reducing unnecessary motions in work processes.

Question 2

The year 1776 is an important date in the history of management because it saw the birth of the world's first democratic republic.

Accepted Answer

1776 is important in management history because it was the year Adam Smith's groundbreaking book, Wealth of Nations, appeared.

Question 3

The Industrial Revolution marked the birth of management.

Accepted Answer

Management practices existed long before the Industrial Revolution, as organizing and coordinating activities to achieve goals is a concept that has been part of human civilizations for centuries. The Industrial Revolution, however, significantly transformed and formalized management practices to cope with the complexities of industrialized operations.

Question 4

Henri Fayol and Frederick W.Taylor learned about management from studying actual managers at work.

Accepted Answer

Fayol did collect data from managers at work but Taylor's work was entirely theoretical, making the statement false.

Question 5

The Egyptian pyramids are an example of a project that was completed without the aid of managers.

Accepted Answer

The construction of the Egyptian pyramids required a high level of organization, planning, and coordination, which would have been very difficult to achieve without some form of management. It is believed that the pharaohs had overseers who acted as project managers to supervise the work of the laborers and ensure that the pyramids were built according to plan.

Question 6

"Employee motivation" is the phrase most associated with scientific management.

Accepted Answer

Scientific management is mainly focused on improving efficiency in the workplace through standardization, time and motion studies, and the division of labor. While motivation of employees is important, it is not the primary focus of scientific management.

Question 7

Job specialization continues to be a popular way to increase productivity today.

Accepted Answer

Job specialization is the process of dividing work into specific tasks and assigning each task to a specialized worker. It is still a popular way to increase productivity as it allows workers to become experts in their specific tasks, which can lead to higher quality and efficiency in the overall production process.

Question 8

Henri Fayol and Max Weber developed the idea of the five basic management functions.

Accepted Answer

Henri Fayol developed the concept of five basic management functions (planning, organizing, commanding, coordinating, and controlling), while Max Weber is known for his theory of bureaucratic management.

Question 9

Factories in the Industrial Revolution needed to forecast demand to make sure that workers were paid fairly.

Accepted Answer

Factories in the Industrial Revolution needed to forecast demand primarily to ensure they produced the right amount of goods and managed their resources efficiently, not specifically to ensure fair payment to workers. Worker wages were often low and not directly tied to demand forecasting.

Question 10

The primary issue that motivated Taylor to create a more scientific approach to management was worker satisfaction.

Accepted Answer

The primary issue that motivated Taylor to create a more scientific approach to management was the inefficiency of worker productivity, not worker satisfaction.

Question 11

The division of labor is also referred to by the term job specification.

Accepted Answer

The division of labor refers to the specialization of tasks within a workforce, while job specification refers to a detailed description of the responsibilities and requirements of a specific job role. These are related concepts but not interchangeable terms.

Question 12

Frank and Lillian Gilbreth got their ideas for management from the book Cheaper by the Dozen.

Accepted Answer

Frank and Lillian Gilbreth were pioneers in the field of industrial engineering and time and motion studies, developing their ideas independently through their own research and work. "Cheaper by the Dozen" is a book written by two of their children, which tells the story of their family life and not the source of their management ideas.

Question 13

Both Henri Fayol and Adam Smith saw division of work as an important principle of management.

Accepted Answer

Both Henri Fayol and Adam Smith stressed the importance of specialization and division of labor for increasing efficiency and productivity in organizations.

Question 14

People value history because it can help put events that are taking place today into perspective.

Accepted Answer

History provides context and a deeper understanding of current events, which can help people make informed decisions and avoid repeating past mistakes.

Question 15

Taylor was the originator of the concept of scientific management.

Accepted Answer

Frederick Winslow Taylor is widely regarded as the father of scientific management and he originated the concept in the late 19th century.

Question 16

Classical approaches to management include the work of Taylor, Fayol, and Weber.

Accepted Answer

Classical approaches to management include the work of Frederick Taylor, Henri Fayol, and Max Weber.

Question 17

The Industrial Revolution began in the seventeenth century.

Accepted Answer

The Industrial Revolution began in the eighteenth century, not the seventeenth century.

Question 18

Henry Gantt's contribution to management theory was to develop efficient ways to schedule.

Accepted Answer

Henry Gantt is known for his work in developing Gantt charts, which helped managers schedule and track progress on projects.

Question 19

Fayol feels that managers should be given authority over workers, but not the ability to give orders.

Accepted Answer

This statement is not consistent with Fayol's principles. Fayol believed that managers should have the authority to give orders to workers in order to ensure efficient operations.

Question 20

Adam Smith argued that division of labor increased productivity.

Accepted Answer

Adam Smith believed that dividing work into specialized tasks and assigning each worker a specific job would increase efficiency and productivity in the production process.

Quiz 16: Appendix: History Module