For legal purposes, what needs to occur when a patient fails to keep an appointment?
A) Call to determine reason for failed appointment
B) Reschedule as soon as possible
C) Place documentation in the patient health record and appointment schedule
D) Classify the patient as a "deadbeat"

Question

Quizplus · Accepted Answer

Failed appointments need to be documented in the patient's health record as well as the appointment schedule, for legal purposes. A patient may try to claim abandonment, when he or she has actually been the one to miss the appointments. It is important to determine the reason for failed appointments and to do whatever is possible to remedy the situation. Telephone the patient to make sure no misunderstanding has occurred.

For Legal Purposes, What Needs to Occur When a Patient