
The medical assistant can refer patients to an Internet map if they call for directions to the physician's office.
Correct Answer:
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Q57: A provider can only be a company
Q58: An insurance claim may be _ if
Q59: STAT means "as soon as possible."
Q60: Legible and complete phone messages are vital,
Q61: The medical assistant should never give patients
Q63: The medical assistant should speak at a
Q64: Managed care organizations usually require a referral
Q65: If a patient calls the office and
Q66: Patients should always be given an exact
Q67: The medical assistant should use medical jargon
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