A pleasing telephone voice is developed by using
A) customer service.
B) a monotone.
C) clarity.
D) professional jargon.
Correct Answer:
Verified
Q2: Pitch is
A) the choice of words.
B) the
Q3: The medical assistant should be extremely careful
Q4: Which of the following would be considered
Q5: When a patient calls with a complaint
A)
Q6: If your office is on the West
Q8: Which of the following greetings is recommended
Q9: The medical assistant may help an angry
Q10: Which of the following is not required
Q11: Enunciation is
A) the choice of words.
B) the
Q12: If your office is in California and
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