Which of the following is not required when a telephone message is taken?
A) The caller's name and phone number
B) The time and date
C) The name of the person to whom the call is directed
D) The caller's account number
Correct Answer:
Verified
Q5: When a patient calls with a complaint
A)
Q6: If your office is on the West
Q7: A pleasing telephone voice is developed by
Q8: Which of the following greetings is recommended
Q9: The medical assistant may help an angry
Q11: Enunciation is
A) the choice of words.
B) the
Q12: If your office is in California and
Q13: The technical terminology or characteristic idiom of
Q14: Which of the following is not correct
Q15: If your office is in New York
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