In the context of the principles of total quality management,__________is an organization's ongoing commitment to constantly assess and improve the processes and procedures used to create products and services.
A) teamwork
B) customer focus
C) customer satisfaction
D) continuous improvement

Question

Quizplus · Accepted Answer

The principle of continuous improvement refers to an organization's commitment to constantly assessing and improving their processes and procedures. This involves regularly analyzing customer feedback, identifying areas for improvement, and implementing changes to increase efficiency and quality. This concept is a central aspect of total quality management, which aims to continuously improve all aspects of an organization's operations to meet or exceed customer expectations.

In the Context of the Principles of Total Quality Management,__________is