When offering compliments in a goodwill message,you should
A) feel free to exaggerate.
B) always use the strongest words you can think of.
C) be sure to back them up with specific points.
D) temper them with comments on areas for improvement.
E) offset them with negative comments about other employees.

Question

Quizplus · Accepted Answer

C)Effective goodwill messages must be sincere and honest.Otherwise,you will appear to be interested in personal gain rather than in benefitting customers,fellow workers,or your organization.To come across as sincere,avoid exaggerating and back up any compliments with specific points.In addition,readers often regard more restrained praise as being more sincere.You can temper your message by being more restrained,not by including negative information or places to improve.

When Offering Compliments in a Goodwill Message,you Should