If you are sending an informative memo to employees about policy statements or procedural changes,you should
A) assume that employees will have a negative response.
B) use the indirect approach.
C) use the body of the message to provide all the necessary details.
D) make the subject line as ambiguous as possible, so that they will be more likely to read the memo.
E) do all of the above.

Question

Quizplus · Accepted Answer

C)When sharing routine information,provide the necessary details in the body and end your message with a courteous close.Most routine communications are neutral.That is,they stimulate neither a positive nor negative response from readers.Simply present the factual information in the body of the message and do not worry too much about the reader's attitude toward the information.There is no need to use an indirect approach.You should never be vague or ambiguous in a subject line; doing so will not encourage your audience to read the memo or letter.

If You Are Sending an Informative Memo to Employees About