In business communication,good etiquette
A) is not a major concern, as long as you get your point across.
B) is important, but only in formal written messages.
C) indicates respect for the audience and minimizes negative emotional reaction.
D) now means nothing more than responding promptly when others contact you.
E) is important only when communicating with older individuals.

Question

Quizplus · Accepted Answer

C)Good etiquette not only indicates respect for your audience but also helps foster a more successful environment for communication by minimizing negative emotional reaction.Some situations require more diplomacy than others.If you know your audience well,a less formal approach may be more appropriate.But,when you are communicating with people who outrank you or with people outside your organization,an added measure of courtesy is usually needed.Good etiquette is always a major concern and is important regardless of how formal the message or the age of the individual.

In Business Communication,good Etiquette