Touch
A) is the least important form of nonverbal communication.
B) is the great equalizer, putting people of different status on the same footing.
C) should be completely avoided in all business situations.
D) is governed by cultural customs that establish who can touch whom and when.
E) is a universal language, consistent in meaning from culture to culture.

Question

Quizplus · Accepted Answer

D)Touch is an important way to convey warmth,comfort,and reassurance - as well as control.Touch is so powerful that it is governed by cultural customs that establish who can touch whom and how in various circumstances.In the U.S.and Great Britain,people usually touch less frequently than people in France or Costa Rica do.All nonverbal communication cues are important,and none would put people of different status on equal footing.