When writing a claim letter,the best way to begin is ________
A) by complimenting the company for past service.
B) providing a detailed description of the faulty merchandise.
C) with a straightforward statement of the problem.
D) to threaten legal action if you do not receive a favourable adjustment.

Question

Quizplus · Accepted Answer

Starting with a straightforward statement of the problem is the best way to begin a claim letter as it immediately informs the company about the issue at hand. This allows the company to address the problem efficiently and effectively. Beginning with compliments or providing a detailed description of faulty merchandise might not convey the urgency of the situation, and threatening legal action in the first instance is counterproductive to resolving the issue.

When Writing a Claim Letter,the Best Way to Begin Is