Question 1

The need for behavioral change arises because of marketplace dynamics.These can include
A)global competitors with new strategies.
B)shifts in technology.
C)government regulations.
D)all of the above

Accepted Answer

All of the above are marketplace dynamics that can require a need for behavioral change. Global competitors may introduce new strategies that require organizations to adjust their behaviors. Shifts in technology can also lead to changes in how businesses operate and interact with customers. Government regulations may also require businesses to change their behaviors in order to comply with new laws and standards.

Question 2

Define the variables in the equation D × V × P > C.

Accepted Answer

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Question 3

What is meant by change management?

Accepted Answer

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Question 4

Design for manufacturing and design for assembly are subject to
A)the conditions of design for safe use by customers.
B)design for nonspoilage during manufacture.
C)both a and b
D)neither a nor b

Accepted Answer

Design for manufacturing and design for assembly are focused on improving the efficiency and effectiveness of the manufacturing process. They aim to reduce the cost of manufacturing and the time required to assemble products. The conditions of safe use by customers and nonspoilage during manufacturing are important considerations, but they are not the primary focus of design for manufacturing and design for assembly. Therefore, the correct answer is C, both a and b.

Question 5

Define vision (V).What are synonyms for this term?

Accepted Answer

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Question 6

What target variables are included in a list of smart benchmarks?

Accepted Answer

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Question 7

Smart benchmarks include
A)breakeven time and volume.
B)product life cycle intervals and delivery speed.
C)return on equity and inventory turns.
D)all of the above

Accepted Answer

All of the above benchmarks are considered smart benchmarks for measuring business performance. Breakeven time and volume help determine the point at which a business is able to cover its costs and start generating profits. Product life cycle intervals and delivery speed are important for ensuring that a business stays competitive and meets customer demand. Return on equity and inventory turns measure the profitability of a business and how effectively it is managing its inventory.

Question 8

Using the Gleicher model,if: D = 5,V = 9,P = 1,and C = 38.Will the organization be likely to accept change? Assume D and V are scaled 0 to 10 and that P is either 1 or 0.Also,assume that C is measured from 0 to 100.

Accepted Answer

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Question 9

P/OM brings special knowledge to the change management team;this knowledge consists of which three parts?

Accepted Answer

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Question 10

Why have benchmarks been criticized?

Accepted Answer

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Question 11

Discuss breakpoint business process redesign.

Accepted Answer

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Question 12

Oticon and W.L.Gore are two companies that
A)provide useful models of ceaseless reengineering.
B)are driven by continuous project development.
C)have an internal focus on pleasing customers.
D)all of the above and more

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A)provide...

Question 13

Convincing disillusioned people to change their behavior and commit to any meaningful transformation almost always _____.
A)succeeds
B)fails
C)is accepted in a positive manner
D)is a good solution

Accepted Answer

Convincing disillusioned people to change their behavior can be incredibly difficult, as they may have already given up hope or may simply not believe in the possibility of positive change. While it is not impossible, it often requires significant effort and resources to achieve any meaningful transformation in these individuals. Therefore, the best answer is B, as it is more likely that convincing disillusioned people to change their behavior will fail rather than succeed.

Question 14

What are practical first steps (P) in change management?

Accepted Answer

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Question 15

Using the Gleicher model,if: D = 10,V = 6,P = 1,and C = 46.Will the organization be likely to accept change? Assume D and V are scaled 0 to 10 and that P is either 1 or 0.Also,assume that C is measured from 0 to 100.

Accepted Answer

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Question 16

Benchmarking usually has the ability to indicate
A)the causes of dissatisfaction.
B)targets to shoot for.
C)both a and b
D)neither a nor b

Accepted Answer

Benchmarking can provide both the causes of dissatisfaction and targets to aim for. By comparing performance with industry or competitor standards, it can highlight areas where improvement is needed and set benchmarks for future goals.

Question 17

The _____ provides a model of continuous,new product development,and ceaseless project management.
A)continuous improvement model
B)Ferris wheel model
C)discontinuous project-development model
D)none of the above

Accepted Answer

The Ferris wheel model symbolizes continuous, new product development and ceaseless project management by illustrating the ongoing cycle of projects entering and leaving the development process, much like the motion of a Ferris wheel.

Question 18

How did BP use peer assist?

Accepted Answer

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Question 19

On what is the Ferris Wheel model for continuous project management based?

Accepted Answer

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Question 20

When is benchmarking the trigger for dissatisfaction?

Accepted Answer

The answer of When is benchmarking the trigger for dissatisfaction?...

Quiz 19: Change Management With Faster Project Completions

The need for behavioral change arises because of marketplace dynamics.These can include

Define the variables in the equation D × V × P > C.

What is meant by change management?

Design for manufacturing and design for assembly are subject to

Define vision (V).What are synonyms for this term?

What target variables are included in a list of smart benchmarks?

Smart benchmarks include

Using the Gleicher model,if: D = 5,V = 9,P = 1,and C = 38.Will the organization be likely to accept change? Assume D and V are scaled 0 to 10 and that P is either 1 or 0.Also,assume that C is measured from 0 to 100.

P/OM brings special knowledge to the change management team;this knowledge consists of which three parts?

Why have benchmarks been criticized?

Discuss breakpoint business process redesign.

Oticon and W.L.Gore are two companies that

Convincing disillusioned people to change their behavior and commit to any meaningful transformation almost always _____.

What are practical first steps (P) in change management?

Using the Gleicher model,if: D = 10,V = 6,P = 1,and C = 46.Will the organization be likely to accept change? Assume D and V are scaled 0 to 10 and that P is either 1 or 0.Also,assume that C is measured from 0 to 100.

Benchmarking usually has the ability to indicate

The _____ provides a model of continuous,new product development,and ceaseless project management.

How did BP use peer assist?

On what is the Ferris Wheel model for continuous project management based?

When is benchmarking the trigger for dissatisfaction?