A formally established course of action for resolving employee complaints against management is called a
A) grievance procedure.
B) ratification.
C) boycott.
D) mediation.
E) jurisdiction.

Question

Quizplus · Accepted Answer

A formally established course of action for resolving employee complaints against management is commonly known as a grievance procedure. This process outlines specific steps to be taken in order to address and attempt to resolve disagreements between employees and management.

A Formally Established Course of Action for Resolving Employee Complaints