Mystery Shoppers have been used to evaluate the service employees are providing customers.

Name: Mystery Shoppers have been used to evaluate the service employees are providing customers.
Brand: Quizplus
Rating: 4.7 (47 reviews)

Question

Quizplus · Accepted Answer

Mystery Shoppers are used to evaluate the service employees are providing customers. They pose as regular customers and report their experience to the company. This helps companies to assess their service quality and make improvements where necessary.

Mystery Shoppers Have Been Used to Evaluate the Service Employees