Which of the following types of communication typically requires persuasion to influence and motivate the audience?
A) handling routine customer claims
B) designing work schedules
C) preparing sales reports
D) writing job application letters
E) writing for-your-information messages

Question

Quizplus · Accepted Answer

D) Of all the options, only job application letters need to be persuasive. Routine messages, like customer claims for exchanges, sales reports etc., are short and straightforward and not sensitive. They do not require you to persuade your audience to accept your point.

Which of the Following Types of Communication Typically Requires Persuasion