"Citizens" are one of the four types of employees based on the degree of organizational commitment and task performance. "Citizens" are likely to respond to negative events with ________ because they may not have the credibility needed to inspire change but possess the desire to remain a member of the organization.
A) loyalty
B) exit
C) neglect
D) voice
E) ignorance

Question

Quizplus · Accepted Answer

Citizens are likely to respond to negative events with loyalty because they may not have the credibility needed to inspire change but possess the desire to remain a member of the organization. You can spot citizens by looking for the people who do the little things like showing around new employees, picking up birthday cakes, ordering new supplies when needed, and so forth.

"Citizens" Are One of the Four Types of Employees Based