When Faisal and Tad ask Sofia her thoughts on the matter, she notes that Margo had no bonds to CI. She was relatively new and had not invested any time there. Sofia says, "Crossroads gave me an opportunity and invested so much in mentoring me, preparing me for the position, and showing me the ropes. There is no way that I could desert them by leaving for another company." Sofia is exhibiting ________ commitment.
A) continuance
B) intuitive
C) evaluative
D) normative
E) affective

Question

Quizplus · Accepted Answer

Normative commitment is defined as a desire to remain a member of an organization due to a feeling of obligation. Sofia feels that she "owes" the company and that staying at CI is the right thing to do. Hence, she is exhibiting normative commitment.

When Faisal and Tad Ask Sofia Her Thoughts on the Matter