Management Skills Application

The basic premise that all the activities of an organization will run smoothly gives rise to the need for control.

Control is accomplished by comparing actual performance to predetermined standards and correcting any deviations from the standard.

Problems and services can be standardized in terms of quantity and quality through the use of good controls.

Proper controls can provide the manager with objective information about employee performance.

A manager must balance two major concerns,change planning and intervention,while practicing control.

To maintain stability,a manager must ensure that the organization is operating outside its established boundaries.

Objective realization requires constant monitoring to ensure that enough progress is being made toward established objectives.

Managers take corrective actions when the outputs do not meet the standards.

In a feedback system,outputs from the system affect future activities of the system.

Among the requirements for control,monitoring and correcting originate from the planning process.

A standard is a value used as a point of reference for comparing other values.

While establishing standards for control,objectives are never directly used as standards.

The objective behind the monitoring process requirement for control is to gather data and detect problem areas.

Monitoring can be expensive if overdone,and it can result in adverse reactions from employees.

Actual performance always conforms exactly to standards.

The control pyramid provides a method for implementing controls in the organization.

The area of supervisory control in the control pyramid controls the person or persons implementing the controls.

The area of deviation controls in the control pyramid deal with repetitive acts and require little thought.

The effectiveness of any control system is solely a function of the quality of controls that are used.

Managers should regularly attempt to evaluate the economic costs against the benefits of controls.