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Consumer Behavior Study Set 1
Quiz 16: Consumer Behavior and Product Strategy
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Question 41
Essay
Briefly describe the different marketing strategies based on levels of brand loyalty and usage rates.
Question 42
True/False
Promotion tells consumers what attributes they should look for in the product class and emphasizes the superiority of the brand in terms of those attributes.
Question 43
Essay
Briefly describe the objectives of packaging.
Question 44
Essay
What are the factors that need to be considered in packaging?
Question 45
Essay
What are some of the characteristics of innovators? What role do they play in product adoption?
Question 46
Short Answer
_____ refer to a consumer's beliefs about the anticipated performance of a product.
Question 47
Essay
It is unlikely that consumers would make a purchase based on the product attributes alone.Explain.
Question 48
Essay
Briefly describe the expectancy disconfirmation with performance approach to studying satisfaction.
Question 49
Short Answer
According to the _____,satisfaction is a dynamic outcome that changes across time with usage and other situational factors.
Question 50
Essay
Differentiate between brand loyalty and habitual purchase.
Question 51
Short Answer
In terms of consumer characteristics,a new product's chances of success increase once _____ purchase the product and tell others about it.
Question 52
Short Answer
As a functional competitive advantage,through vast economies of scale and large market shares,a firm can sometimes sustain a _____ advantage.
Question 53
Short Answer
In general,the majority of product-related stimuli are received through the sense of _____.
Question 54
Essay
What is the adoption curve? Briefly describe the five adopter groups.
Question 55
Short Answer
Many brands within product groups are relatively _____ in terms of their functional benefits for consumers.
Question 56
True/False
At the brand level,the only competitive advantage a firm may have is often based on symbolism.
Question 57
Short Answer
The _____ represents the cumulative percentage of purchasers of a product across time.
Question 58
Short Answer
Good site locations and a large number of outlets are different types of _____ tactics that can be used to gain a relative advantage.
Question 59
Short Answer
In terms of brand loyalty and usage rate,if there are a sufficient number of _____ users then the marketers should attempt to make the firm's brand name a salient attribute and increase usage of the brand among consumers.