A code of ethics plays an important role in any business, but it plays a very important role in the tourism sector.Summarize your feelings with regard to ethical behaviours in this sector by addressing these points:
a)What is a code of ethics?
b)What makes ethics so important to tourism?
c)In your opinion, are customers always right? Justify your answer using two examples.
d)You are opening your own hotel/restaurant.Summarize briefly the top three standards you would set in place to ensure your customers and staff are fairly treated.
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