Question 1

Alex has been hired to help the chief accountant enter the necessary expense amounts for different departments.He has also been asked to create contact listings for the organization's clients.What type of worker is Alex?
A)a data worker
B)an information worker
C)a knowledge worker
D)a budget worker

Accepted Answer

Alex is primarily involved in entering data and creating listings, which are tasks typically associated with a data worker.

Question 2

What term is used to refer to that part of artificial intelligence that deals with the adaptation of computer functions based on feedback it receives?
A)robotics
B)natural language processing
C)learning systems
D)neural networks

Accepted Answer

Learning systems refer to the part of artificial intelligence that deals with the adaptation of computer functions based on the feedback it receives. Robotics deals with the design and development of robots, natural language processing deals with computer understanding and manipulation of human language, and neural networks are a type of machine learning algorithm modeled after the structure of the human brain.

Question 3

Which part of the expert systems will look for clues in a given situation, analyze the information, and attempt to formulate a response based on accumulated experience?
A)explanation facility
B)acquisition facility
C)an interface engine
D)an inference engine

Accepted Answer

The inference engine is the part of an expert system that uses rules and logic to analyze data and make decisions based on the accumulated experience. It looks for clues, analyzes the information, and attempts to formulate a response by applying the rules and knowledge in its knowledge base. The explanation facility provides the user with information on how the system reached its conclusion, while the acquisition facility is responsible for gathering and organizing the knowledge in the knowledge base. The interface engine is the part of the system that enables communication between the user and the expert system.

Question 4

What stores all relevant information, data, rules, cases, and relationships that the expert system uses?
A)a data warehouse
B)a memory bank
C)a storage device
D)a knowledge base

Accepted Answer

A knowledge base is a specialized database that stores all relevant information, data, rules, cases, and relationships that the expert system uses. It is the core component of an expert system, as it contains the knowledge and expertise required to solve problems within a specific domain.

Question 5

What type of knowledge is hard to measure or document and is not typically objective or formalized?
A)tacit knowledge
B)explicit knowledge
C)implicit knowledge
D)shared knowledge

Accepted Answer

Tacit knowledge is knowledge that is difficult to measure or document because it is often based on personal experience, intuition, or skills that are difficult to articulate. This type of knowledge is typically not objective or formalized, and is often gained through trial and error or hands-on experience. Examples of tacit knowledge include things like how to ride a bicycle, how to swim, or how to cook a certain dish.

Question 6

What allows the expert system user to understand how the system arrived at its results?
A)the inference engine
B)the explanation facility
C)the knowledge base
D)the knowledge acquisition facility

Accepted Answer

The explanation facility allows the expert system user to understand how the system arrived at its results by providing detailed explanations for the reasoning behind its decisions. This is usually done through the use of natural language or graphical user interfaces. The inference engine and knowledge base are important components of the expert system, but they do not necessarily provide explanations to the user. The knowledge acquisition facility is used during the development of the expert system and is not directly relevant to the end user.

Question 7

Among the senior management level, who would be accountable for the knowledge assets of the organization?
A)a CIO
B)a CEO
C)a CKO
D)a COO

Accepted Answer

A CKO (Chief Knowledge Officer) is the senior management level position responsible for managing and fostering the organization's knowledge assets. They are accountable for developing and implementing knowledge management strategies, policies, and practices. The roles of CIO, CEO, and COO are more focused on other areas of the organization's overall management and operations.

Question 8

What process involves converting sound waves into words?
A)natural language processing
B)voice recognition
C)text processing
D)pattern recognition

Accepted Answer

Converting sound waves into words is done through voice recognition technology. Natural language processing, text processing, and pattern recognition may be used in further processing the recognized words, but the initial conversion is done through voice recognition.

Question 9

Jet has developed a system that mimics the senses of a human.What is this ability of the system called?
A)intelligence
B)perception
C)virtuality
D)creativity

Accepted Answer

Mimicking human senses involves the ability to perceive and interpret sensory data, which means the system has the ability of perception. The other options are not directly related to mimicking human senses.

Question 10

What type of systems can process many pieces of data at the same time and learn to recognize patterns?
A)voice recognition systems
B)neural networks
C)learning systems
D)natural language processing systems

Accepted Answer

Neural networks are designed to process and analyze multiple pieces of data simultaneously, while also learning from that data to recognize patterns and improve their performance. Voice recognition systems and natural language processing systems may utilize neural networks as a component, but they are not specific to these types of systems. "Learning systems" is too broad of a term to determine a specific answer.

Question 11

The genetic algorithm approach is based on the theory of evolution that requires variation and which of the following?
A)gradual changes over time
B)large, complex problems
C)natural selection
D)adaptation

Accepted Answer

The genetic algorithm approach is based on the theory of evolution, which involves natural selection as a key mechanism for evolving solutions over generations.

Question 12

At the initial artificial intelligence conference at Dartmouth College in 1956, many AI pioneers predicted that computers would be as "smart" as people someday.By what decade did they believe this would happen?
A)by the 1960s
B)by the 1970s
C)by the 1980s
D)by the 1990s

Accepted Answer

At the Dartmouth Conference in 1956, AI pioneers were optimistic and believed that computers would achieve human-level intelligence by the 1980s.

Question 13

Wesley is a specialist in the area of informatics and was able to build a system that could behave and reason just as he does.What is this system called?
A)a cloning system
B)a virtual system
C)an intelligent system
D)an expert system

Accepted Answer

An expert system is designed to mimic the problem-solving and decision-making ability of a human expert in a specific domain. In this case, Wesley built a system that can reason just as he does in the area of informatics, which is a perfect example of an expert system. A cloning system is not a recognized term in informatics, and a virtual system could refer to a range of different things, so neither A nor B would be the best choice. While C could potentially be correct, "intelligent system" is a broader term that could refer to a wide range of systems that exhibit some form of intelligence, including machine learning, neural networks, and more. An expert system is a more specific term that better describes the system Wesley built.

Question 14

In an expert system, what component delivers the expert advice?
A)the explanation facility
B)the knowledge acquisition facility
C)the user interface
D)the inference engine

Accepted Answer

The inference engine is the component that delivers the expert advice in an expert system. It processes the information provided by the user and matches it with the knowledge base to come up with a conclusion or recommendation. The explanation facility provides a detailed explanation of how the system arrived at its recommendation, the knowledge acquisition facility helps to gather and input the necessary information into the system, and the user interface allows the user to interact with the system. However, none of these components deliver the expert advice.

Question 15

Which of the following is a key component of an expert system?
A)a data warehouse
B)a user input
C)an output repository
D)a knowledge base acquisition facility

Accepted Answer

A key component of an expert system is a knowledge base acquisition facility. This is where the system acquires knowledge from human experts in a specific domain, which is then used to make decisions and provide advice to users. The other options (data warehouse, user input, output repository) are important components of a computer system in general, but not specifically for an expert system.

Question 16

Pete is a visually impaired writer who was able to write his first book using processing that allowed his computer to understand his commands spoken aloud.What type of processing is he using?
A)artificial language
B)natural language
C)learning systems
D)neural systems

Accepted Answer

Pete is using natural language processing, which allows his computer to understand his spoken commands in a way that resembles human language. This type of processing is often used to develop speech recognition or language translation technology.

Question 17

Sabrina is a software engineer and has developed several systems to help doctors diagnose patients using blood test results.At first the system made some mistakes but over time the system has proven to be quite accurate.What is this ability of the system called?
A)artificial behaviour
B)artificial learning
C)intelligent behaviour
D)intelligent learning

Accepted Answer

The answer of Sabrina is a software engineer and has...

Question 18

After knowledge is created, where is it typically stored?
A)in a data warehouse
B)in a knowledge repository
C)in a traditional database
D)in a data mart

Accepted Answer

After knowledge is created, it is typically stored in a knowledge repository, which is specifically designed to store and manage knowledge-based information. A data warehouse and data mart are used to store and manage structured data, while a traditional database may not be efficient in handling large volumes of unstructured or semi-structured data that is generally associated with knowledge management.

Question 19

The expert system knowledge acquisition facility serves as an interface between which of the following elements?
A)the end users and the inference engine
B)the system developers and the explanation facility
C)the decision makers and the resident engineer
D)the experts and the knowledge base

Accepted Answer

The expert system knowledge acquisition facility serves as an interface between the experts and the knowledge base. Its purpose is to facilitate the process of knowledge acquisition, which involves capturing and organizing knowledge from subject matter experts and translating it into a format that can be used by the inference engine. The other options do not accurately describe the role of the knowledge acquisition facility.

Question 20

Many businesses use robots to do the three Ds.These include dull jobs, dirty jobs, and what other kind of jobs?
A)dingy jobs
B)dynamic jobs
C)dangerous jobs
D)devastating jobs

Accepted Answer

The three Ds are dull, dirty, and dangerous jobs. Therefore, the best choice is C, dangerous jobs.

Quiz 11: Knowledge Management and Specialized Information Systems

Alex has been hired to help the chief accountant enter the necessary expense amounts for different departments.He has also been asked to create contact listings for the organization's clients.What type of worker is Alex?

What term is used to refer to that part of artificial intelligence that deals with the adaptation of computer functions based on feedback it receives?

Which part of the expert systems will look for clues in a given situation, analyze the information, and attempt to formulate a response based on accumulated experience?

What stores all relevant information, data, rules, cases, and relationships that the expert system uses?

What type of knowledge is hard to measure or document and is not typically objective or formalized?

What allows the expert system user to understand how the system arrived at its results?

Among the senior management level, who would be accountable for the knowledge assets of the organization?

What process involves converting sound waves into words?

Jet has developed a system that mimics the senses of a human.What is this ability of the system called?

What type of systems can process many pieces of data at the same time and learn to recognize patterns?

The genetic algorithm approach is based on the theory of evolution that requires variation and which of the following?

At the initial artificial intelligence conference at Dartmouth College in 1956, many AI pioneers predicted that computers would be as "smart" as people someday.By what decade did they believe this would happen?

Wesley is a specialist in the area of informatics and was able to build a system that could behave and reason just as he does.What is this system called?

In an expert system, what component delivers the expert advice?

Which of the following is a key component of an expert system?

Pete is a visually impaired writer who was able to write his first book using processing that allowed his computer to understand his commands spoken aloud.What type of processing is he using?

Sabrina is a software engineer and has developed several systems to help doctors diagnose patients using blood test results.At first the system made some mistakes but over time the system has proven to be quite accurate.What is this ability of the system called?

After knowledge is created, where is it typically stored?

The expert system knowledge acquisition facility serves as an interface between which of the following elements?

Many businesses use robots to do the three Ds.These include dull jobs, dirty jobs, and what other kind of jobs?